Laura Gutierrez
Thornton,CO
Summary
Dynamic Enrollment Specialist with proven expertise in application verification and benefits research, honed at Clinica Family Health. Excelled in providing comprehensive health coverage solutions, demonstrating exceptional data entry and interpersonal skills. Achieved significant patient enrollment increases through effective communication and time management.
Overview
23
23
years of professional experience
Work History
Enrollment Specialist
Clinica Family Health
11.2015 - Current
- Conduct financial screening and gather documentation for patients to determine best health coverage qualification.
- Maintain basic knowledge of various programs such as discount programs including Medicaid, CHP plus and third -party payers.
- Explain health coverage options in a way that general population can understand.
- Actively problem solve to successfully enroll patients.
- Proficient computer skills including MS Word, Outlook, and internet use for research.
- Perform other duties as assigned.
Patient Access Representative
Banner Health
02.2002 - 09.2015
- Register and pre-register patients for outpatient physical therapy department, update patient demographics, verify insurance information, and explain health insurance benefits.
- Answer phones, schedule patients according to diagnosis with appropriate physical therapist following protocol and confirm scheduled appointments.
- Scan documents for use of electronic charting and perform various clerical duties as assigned.
- Interpret for Spanish speaking patients and seek for financial aide for uninsured patients.
Education
GED -
Aims Community College
Greeley, COSkills
- Data entry skills
- Applicant screening
- Application verification
- Benefits research
- Enrollment verification
- Telephone and email skills
- Time management proficiency
Languages
Spanish
Professional Working
Timeline
Enrollment Specialist
Clinica Family Health
11.2015 - Current
Patient Access Representative
Banner Health
02.2002 - 09.2015
GED -
Aims Community College
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