Laura Haapala
Ontonagon
Summary
Dedicated Direct Care Staff at Copper Country Mental Health, skilled in medication management and compassionate care to adults with intellectual/development disabilities, and mental illness. Successfully enhanced client well-being through effective crisis intervention and relationship building. Committed to implementing individualized care plans, fostering community integration, and ensuring adherence to confidentiality and HIPAA standards for optimal client outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Care Staff
Copper Country Mental Health
Ontonagon, MI
10.2019 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
- Enhanced patient well-being by providing compassionate and attentive care in daily routines.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with personal hygiene tasks for improved health and dignity of patients.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Safeguarded patients by closely monitoring their behavior and intervening during crises when necessary.
- Provided medication management, ensuring accurate administration and adherence to prescribed schedules.
- Utilized crisis intervention techniques effectively during emergencies, ensuring safety of both patients and staff members involved.
- Established strong rapport with patients, fostering trust and open communication for better understanding of individual needs.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for optimal patient outcomes.
- Developed essential life skills in patients through hands-on training in areas such as budgeting, cooking, and self-care practices.
- Contributed to the overall functioning of the facility by performing administrative tasks such as scheduling appointments or updating records as needed.
- Kept clients engaged in social networks and communities for personal health and growth.
- Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
- Monitored and assisted residents through individual service plans.
Education
Bachelor of Science - Criminal Justice/Human Services
Colorado Technical University
Colorado Springs, CO Online06-2026
Skills
- Client-centered approach
- Social skills
- Daily living activities
- Medication monitoring
- Compassionate care
- Confidentiality adherence
- CPR certified
- ADL assistance
- Medication management
- ADL support
- Mobility assistance
- Community integration
- Recreational activities
- Disability awareness
- Treatment plan implementation
- Daily living support
- Direct patient care
- HIPAA compliance
- Verbal and written communication
- Case documentation
- Behavioral support
- Relationship building
- Positive reinforcement
- Behavioral management
Certification
- Certified in CPR
- Certified in CPI
- Trained in Medication Administration
Languages
Spanish
Timeline
Direct Care Staff
Copper Country Mental Health
10.2019 - Current
Bachelor of Science - Criminal Justice/Human Services
Colorado Technical University
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