Summary
Overview
Work History
Skills
Timeline
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Laura Hall

Operations Manager
Houston,TX

Summary

Dedicated job seeker in the aviation industry with a work history of overseeing and planning the day to day operations for cabin cleaning, exterior wash, and change-out managing a crew of 30+ team member's. Meeting company needs with consistent and organized practices along with conducting regularly internal audits. Working along side management from various customer airlines such as Spirit, American, Delta and United to ensure quality performance being met. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Focused on operational improvements and building a healthy and safe work environment.

Overview

2
2
years of professional experience

Work History

Operations Manager

Accufleet
Houston, TX
02.2021 - 06.2023
  • Managed scheduling,
  • Inventory control.
  • Managed labor rate.
  • Ensured all employees where in compliance with new and updated training.
  • Built strong operational teams to meet demands.
  • Improved safety procedures to create safe working conditions for workers.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Conducted regularly safety and quality assurance audit.
  • Maintained relationships with costumer airlines.
  • Held weekly staff meetings.
  • Assisted in the improvement of struggling stations.

Skills

  • Performance Monitoring
  • Work well under pressure
  • Great time management
  • Accretive
  • Dedicated
  • Customer Service
  • Incidents Management
  • Team Leadership
  • Staff Management
  • Staff Training
  • Goal Setting
  • Work flow planning
  • Great with communicating
  • Startups and turnarounds background

Timeline

Operations Manager

Accufleet
02.2021 - 06.2023
Laura HallOperations Manager