Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Hand

New Brighton,MN

Summary

Reliable maintenance professional skilled in troubleshooting, repairing, and maintaining apartment systems and structures. Strong focus on team collaboration and adapting to changing needs to achieve results. Expertise includes plumbing, electrical systems, and carpentry. Known for problem-solving skills and strong work ethic.

Overview

27
27
years of professional experience

Work History

Maintenance Technician

Homel Realty & Management
11.2024 - Current
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.

Maintenance Technician

Riverstone Communities
01.2016 - Current
  • Installed new locks, door handles, and door closers.
  • Collaborated with team members to complete larger repair projects efficiently.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Ensured smoother operations, maintaining accurate records of all maintenance activities.
  • Revamped workshop organization, leading to more efficient workflow and easier access to tools.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Executed tasks within time and budget constraints.

Delivery Parts Specialist & Dispatcher

O'Reilly Auto Parts – HUB Store
01.2014 - 01.2016
  • Issued parts to technicians to complete customers' repairs.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
  • Tracked parts use and charged items to customer accounts for billing.
  • Stocked and managed stock of parts.

Maintenance Technician

Steve Scott Management Company
01.2012 - 01.2014
  • Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.
  • Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
  • Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
  • Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
  • Ensured timely completion of work orders by prioritizing tasks based on urgency and coordinating with property management staff.

Driver Job Coach

Midway Training Services
01.2011 - 01.2012
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Maintenance Supervisor

Resident Counselors
01.2008 - 01.2011
  • Collaborated with property management to plan and execute capital improvement projects, enhancing the overall value of the apartment community.
  • Oversaw seasonal maintenance tasks such as snow removal or pool upkeep to ensure a comfortable living environment yearround.
  • Developed customized training programs for staff members to improve their technical knowledge and skill sets.
  • Established strong relationships with tenants by providing exceptional customer service during interactions related to maintenance concerns or questions.

Service Runner & Car Wash Attendant

Walser Toyota
01.2008 - 09.2008
  • Provided excellent customer service with a friendly demeanor, addressing any concerns or questions promptly.
  • Collaborated with other service runners to streamline processes, optimizing overall workflow within the establishment.

IT Support

Face 2 Face
01.2007 - 01.2008
  • Coordinated with IT support teams to resolve systems-related issues, minimizing downtime and disruptions for endusers.
  • Collaborated with IT support team to troubleshoot issues efficiently minimizing downtime of critical systems.

Installer, Sunroof Etc

Done Right Detailer
01.2006 - 01.2007
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.

Maintenance Technician

BHM Management
01.2004 - 01.2006
  • Enhanced the apartment community''s curb appeal by maintaining landscaping, repairing exterior fixtures, and painting surfaces as needed.
  • Conducted regular inspections of apartments and common areas to identify necessary repairs and proactive maintenance tasks.
  • Collaborated with outside contractors for larger scale projects, ensuring quality workmanship and adherence to project timelines.
  • Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
  • Supported safety with well-maintained grounds, parking lots and landscaping.

Customer Service Associate Detailer

Ford
01.1998 - 01.2004
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Washed cars and trucks daily for auto dealership.
  • Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.

Education

General Studies

Minneapolis Community and Technical College
Minneapolis, MN
01.2007

Skills

  • Customer service expertise
  • Skilled in mentoring and supervision
  • Skilled in equipment maintenance and troubleshooting
  • Strong communication abilities
  • Detail-oriented and organized worker
  • Effective problem-solving capabilities
  • Positive attitude
  • Adaptable to changing work environments
  • Capable of independent work
  • Experienced in driving automobiles and vans
  • Efficient passenger and goods delivery

Timeline

Maintenance Technician

Homel Realty & Management
11.2024 - Current

Maintenance Technician

Riverstone Communities
01.2016 - Current

Delivery Parts Specialist & Dispatcher

O'Reilly Auto Parts – HUB Store
01.2014 - 01.2016

Maintenance Technician

Steve Scott Management Company
01.2012 - 01.2014

Driver Job Coach

Midway Training Services
01.2011 - 01.2012

Maintenance Supervisor

Resident Counselors
01.2008 - 01.2011

Service Runner & Car Wash Attendant

Walser Toyota
01.2008 - 09.2008

IT Support

Face 2 Face
01.2007 - 01.2008

Installer, Sunroof Etc

Done Right Detailer
01.2006 - 01.2007

Maintenance Technician

BHM Management
01.2004 - 01.2006

Customer Service Associate Detailer

Ford
01.1998 - 01.2004

General Studies

Minneapolis Community and Technical College
Anthony Hand