Laura Hansmann
Summary
Bilingual HR Sr. Specialist Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Labor Relations Specialist
Westgate Las Vegas Resort & Casino
02.2023 - Current
- Strengthened labor-management relationships by effectively addressing grievances and resolving disputes.
- Developed comprehensive collective bargaining agreements for improved working conditions and employee satisfaction.
- Reduced potential conflicts with proactive communication between management and employees.
- Conducted thorough investigations of workplace complaints, ensuring fair treatment for all parties involved.
- Advised management on best practices in employee relations, fostering a positive work environment.
- Trained managers and supervisors on effective conflict resolution techniques to minimize disruptions in the workplace.
- Maintained detailed records of labor relations activities to support decision-making processes during negotiations.
- Evaluated the effectiveness of current labor relations strategies by analyzing trends and recommending improvements when necessary.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Oversaw investigations into discrimination, sexual harassment or other workplace claims.
HR Senior Specialist
Westgate Resorts
10.2021 - 02.2023
- Pre-employment screenings
- Onboarding process
- Maintain accurate and updated new employee packets, ensuring compliance with federal and state requirements.
- Manage HRIS and different websites for recruiting and payroll purposes.
- Assist with different HR department requirements.
- Translations Spanish to English.
- Led projects by coordinating schedules, organizing resources and delegating work to meet deliverable and timeline requirements.
Office Assistant Manager
Silver Bay Seafoods
05.2019 - 09.2020
- HR onboarding process.
- Review, adjust and approve employee timecards.
- Employees relations.
- Translations.
- Process invoices(fish tickets).
- Handled payroll duties accurately ensuring all employees received their paychecks on time.
- Maintained and updated office records, both digital and physical.
- Scheduled and coordinated travel arrangements for office staff members.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated and scheduled meetings and appointments.
Hiring office manager
Tormar Cleaning Services Inc.
01.2020 - 03.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Optimized job postings for better visibility, resulting in increased applicant numbers.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Enhanced candidate experience by streamlining the interview scheduling process.
- Onboarding.
- Organize employees schedules.
- Issues paychecks.
- HR policy administration.
Quality Control Supervisor
Silver Bay Seafoods
05.2017 - 09.2019
- Enhanced product quality by implementing rigorous inspection processes and protocols.
- Streamlined production efficiency by optimizing quality control procedures for maximum output.
- Identified areas of improvement, implementing necessary changes to enhance overall product quality.
- Managed a diverse team of quality control technicians, fostering collaboration and open communication.
- Collaborated with cross-functional teams to address quality concerns and develop solutions proactively.
- Conducted regular audits of manufacturing processes, ensuring compliance with industry standards and regulations.
- Implemented corrective actions in response to identified deficiencies, preventing recurring issues and maintaining high-quality standards.
- Mentored new hires in company policies and procedures, ensuring rapid integration into the quality control team.
- Monitored ongoing performance of equipment, scheduling maintenance as needed to prevent downtime or reduced productivity.
- Reviewed raw material specifications for alignment with company requirements, reducing instances of non-conformance in finished products.
HR Generalist/Recruiter
GVT Group of Logistics
09.2018 - 04.2019
- Recruitment
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Implemented innovative sourcing strategies that led to the discovery of top talent in competitive markets.
- Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
- Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
- Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
- Maintained compliance with federal and state employment laws during entire recruitment process.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
- Supported company growth by leading successful recruitment and hiring campaigns.
HR Generalist
Cartographic
10.2015 - 03.2017
- Improved employee retention by implementing effective onboarding and training programs.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Developed customized training programs to enhance employee skills and boost productivity levels.
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Policy development and documentation.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Administered employee benefits programs and assisted with open enrollment.
- PPE and Uniforms administration.
Assistant Manager
Little Caesars
01.2009 - 05.2012
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Increased sales through effective merchandising strategies and targeted promotions.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Established team priorities, maintained schedules and monitored performance.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Bachelor's - Psychology
UABC
06.2012
Skills
- HRIS Management
- Fluent Spanish
- Pre-Employment Screening
- Employee Onboarding
- Leadership qualities
- Time management
- Computer literacy
- Critical thinking
- Employee relations
- Accounts Payable
- Recruitment and Selection
- Labor Relations
- HR Policies and Procedures
- Attendance Management
- Payroll Administration
- Conflict Resolution
Certification
Driver's License
Assessments
- Attention to detail, Highly Proficient, 01/01/21, Identifying differences in materials, following instructions, and detecting details among distracting information.
- Work style: Conscientiousness, Highly Proficient, 01/01/21, Tendency to be well-organized, rule-abiding, and hard-working
- Spreadsheets with Microsoft Excel, Proficient, 01/01/21, Knowledge of various Microsoft Excel features, functions, and formulas
- Following directions, Expert, 01/01/21, Following multi-step instructions
- Administrative assistant/receptionist, Highly Proficient, 01/01/21, Using basic scheduling and organizational skills in an office setting
- Workplace safety, Highly Proficient, 01/01/21, Using safe practices at work
- Work style: Reliability, Highly Proficient, 06/01/21, Tendency to be reliable, dependable, and act with integrity at work
Languages
Spanish
Native or Bilingual
Timeline
Labor Relations Specialist
Westgate Las Vegas Resort & Casino
02.2023 - Current
HR Senior Specialist
Westgate Resorts
10.2021 - 02.2023
Hiring office manager
Tormar Cleaning Services Inc.
01.2020 - 03.2020
Office Assistant Manager
Silver Bay Seafoods
05.2019 - 09.2020
HR Generalist/Recruiter
GVT Group of Logistics
09.2018 - 04.2019
Quality Control Supervisor
Silver Bay Seafoods
05.2017 - 09.2019
HR Generalist
Cartographic
10.2015 - 03.2017
Assistant Manager
Little Caesars
01.2009 - 05.2012
Bachelor's - Psychology
UABC