Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Crossings Community Church Volunteer
Timeline
Generic

Laura Hartson

Sanford,USA

Summary

I am seeking admission to a Master's in Science of Professional Counseling to equip me in my efforts of empowering girls through the incongruence of the transitions between ages twelve and twenty-five. As a professional, I have employed active listening skills to care for customers. As a student, I am passionate about.

Overview

7
7
years of professional experience

Work History

Leasing Consultant

Onora Shores
Sanford, USA
12.2021 - Current
  • Completed Fair Housing courses each year up to January 2025.
  • Connected with individuals and families, scheduling in-person consultations, and helping them find housing that fits their needs.
  • Planned monthly resident events to stimulate community engagement.
  • Built trusting relationships with diverse clients, demonstrating empathy, patience, and active listening when mediating concerns.
  • Organized community engagement events, promoting a welcoming and supportive environment.
  • Communicated complex lease agreements in an understandable way, showcasing the ability to explain important topics clearly.
  • Maintained detailed records of resident interactions, demonstrating confidentiality and professionalism.
  • Explained complex lease contracts to a diverse range of individuals.
  • Processed background information and maintained client records, demonstrating confidentiality and professionalism.

Sales Associate

Rena’s Pet Supplies
Longwood, USA
08.2019 - 03.2021
  • Built store social media accounts across multiple platforms, resulting in 10+ additional customers per week attracted to the store.
  • Built strong relationships with over 50 customers by providing expertise and solving their problems as necessary, leading to frequent up-sales.
  • Trained new employees in store operations and client needs consideration.
  • Completed research and advised the owner on merchandising selections based on client needs.
  • Managed the cash drawer, record keeping, and scheduled store processes.

Shift Lead

Deltona Ice Cream
Deltona, USA
06.2018 - 07.2019
  • Promoted to Shift Leader after 3 months
  • Trained new employees in store operations
  • Up sold on customer orders, increasing store revenue by 10% per shift
  • Provided customer service

Education

Batchelor’s of Arts - Pastoral Care and Counseling

Southeastern University
08-2025

University of Central Florida
04.2024

Associates of Art -

Seminole State College
04.2022

Skills

  • Crisis intervention
  • Conflict resolution
  • Client relationship management
  • Social selling
  • MS Office Suite
  • Attention to detail
  • Local and state laws
  • Professional demeanor
  • Market research
  • Record preparation
  • Client engagement
  • Active listening
  • Empathetic communication
  • Interpersonal communication
  • Confidentiality practices
  • Stress management
  • Verbal and written communication

Affiliations

  • Volunteered with Crossings Community Church by bringing the love of Christ to communities in Honduras including building playgrounds, bunk beds, tables, and more.
  • Participated in team efforts to serve food, host church events, and provide medical equipment to rural parts of the community.

Crossings Community Church Volunteer

  • Youth group co-leader
  • Young adult group facilitator

Timeline

Leasing Consultant

Onora Shores
12.2021 - Current

Sales Associate

Rena’s Pet Supplies
08.2019 - 03.2021

Shift Lead

Deltona Ice Cream
06.2018 - 07.2019

Batchelor’s of Arts - Pastoral Care and Counseling

Southeastern University

University of Central Florida

Associates of Art -

Seminole State College

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