Laura Haslach
Trust Associate
Paul,MN
Summary
Adept Trust Associate with a proven track record at US Bank National Association, excelling in client relationship building and leveraging Microsoft Office to enhance trust administration efficiency. Demonstrated success in streamlining processes, fostering team collaboration, and driving project completion. Renowned for adaptability and exceptional interpersonal communication, consistently achieving client satisfaction and operational excellence.
Overview
33
33
years of professional experience
Work History
Trust Associate
US Bank National Association
Minneapolis, MN
11.1991 - 11.2024
- Coordinated with other departments within the organization to facilitate smooth operations related to trusts.
- Collaborated with internal teams on projects related to the development and implementation of new processes or systems related to trust administration.
- Maintained customer financial information and files.
- Verified information provided by clients prior to initiating any action associated with their account.
- Ensured that all documentation was properly filed according to established protocols.
- Adhered to regulatory and company security and audit procedures.
- Processed distributions from trust accounts according to established procedures.
- Updated and maintained databases with current information.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Education
Some College (No Degree) - Professional Writing
Metropolitan State University
Saint Paul, MNSkills
- Client relationship building
- Decision-making
- Strong Communication Skills
- Effective Multitasking
- Microsoft office
- Time management
- Adaptability and flexibility
- Interpersonal communication
- Customer service and support
- Account set up
Timeline
Trust Associate
US Bank National Association
11.1991 - 11.2024
Some College (No Degree) - Professional Writing
Metropolitan State University
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