Laura Hastings
San Ramon,CA
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Mindset Psychiatry
10.2022 - Current
- Improved patient experiences by efficiently managing appointments, correspondence, and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Practice Manager
East Bay Psychopharmacology Group
07.2017 - 10.2022
- Managed and provided comprehensive administrative support, including patient intake coordination and fostering a collaborative work environment between medical and administrative staff.
- Improved patient satisfaction by streamlining appointment scheduling and implementing a more efficient check-in process.
- Managed budget for the medical practice, reducing overhead costs through careful resource allocation and vendor negotiation.
- Developed and maintained policies and procedures to ensure compliance with healthcare regulations, resulting in successful audits from regulatory bodies.
- Coordinated with physicians to optimize patient care plans, ensuring timely interventions and positive outcomes.
Medical Billing Manager
East Bay Psychopharmacology Group
07.2014 - 07.2017
- Managed end-to-end billing processes, ensuring precise coding, submission, and reimbursement tracking.
- Improved medical billing processes by streamlining workflows and implementing efficient systems.
- Enhanced revenue cycle management by overseeing timely and accurate claims submission.
- Reduced denied claims through diligent review, correction, and resubmission of errors.
Education
Bachelor of Science - Exercise Physiology
California State University, Chico
Chico06.2014
Skills
- Indirect Patient Care
- Patient Flow Management
- Patient-Focused Care
- Data Entry
- Medical Terminology
- HIPAA Compliance
- Medical Billing
- Vital Sign Monitoring
- CPR
Timeline
Medical Assistant
Mindset Psychiatry
10.2022 - Current
Medical Practice Manager
East Bay Psychopharmacology Group
07.2017 - 10.2022
Medical Billing Manager
East Bay Psychopharmacology Group
07.2014 - 07.2017
Bachelor of Science - Exercise Physiology
California State University, Chico
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