Laura Hatch
Oswego ,IL
Summary
Results-driven Educational Sales Professional with a strong track record of building lasting relationships with schools, educators, and administrators to provide innovative solutions that enhance student learning. Adept at identifying client needs, delivering tailored product recommendations, and driving sales growth in the K-12 and higher education markets. Proven expertise in managing large portfolios, developing strategic sales plans, and exceeding sales targets. Passionate about promoting educational tools and resources that improve learning outcomes and foster academic success.
Overview
15
15
years of professional experience
Work History
Account Manager
Flinn Scientific Inc
Batavia, IL
06.2024 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Provided training and guidance to new Account Managers.
- Managed and nurtured client relationships with a diverse portfolio of educational institutions, ensuring customer satisfaction and retention.
- Collaborated with educators and school administrators to provide tailored science education solutions, including lab equipment, curriculum resources, and safety supplies.
- Facilitated the resolution of product issues and provided ongoing support for clients, improving customer experience and ensuring repeat business.
- Developed and delivered customized science supply quotes and product recommendations based on school budgets and specific educational needs.
- Worked closely with cross-functional teams, including sales, logistics, and product development, to ensure timely and accurate order fulfillment.
- Promoted digital educational resources such as FlinnPREP and FlinnLabs to drive student engagement and improve science learning outcomes.
- Achieved and exceeded sales quotas through strategic client outreach, follow-up on leads, and upselling complementary science products.
- Provided technical support and guidance on the use of science equipment, such as microscopes, to enhance classroom learning experiences.
- Maintained accurate records of client interactions and sales activities using CRM software, ensuring seamless communication and follow-ups.
- Represented Flinn Scientific at national and regional educational conferences, showcasing the company's comprehensive science education products and services to teachers, administrators, and educational leaders.
- Oversaw a portfolio of 1,000+ client accounts.
Dedicated Building Substitute
Indian Prairie School District #204
Auora, IL
08.2023 - 07.2024
- Immersed myself in the K-5 setting to explore how education has evolved over the past two decades and to understand the impact these changes have had on teaching practices.
- Observed the shift from traditional tools like chalkboards and overhead projectors to the integration of digital devices such as smartboards, tablets, and online learning platforms.
- Observed an increase in inclusive practices, with tailored instruction and support for students of different learning abilities, including accommodations for special education needs.
- Examined the expansion of curriculum to include a stronger emphasis on STEM subjects, critical thinking, social-emotional learning, and global awareness.
- Witnessed the transformation from rigid seating arrangements to flexible, interactive spaces designed to foster engagement, collaboration, and creative problem-solving.
- Examined the expansion of curriculum to include a stronger emphasis on STEM subjects, critical thinking, social-emotional learning, and global awareness.
Educational Consultant
Curriculum Leadership Institute
McPherson, KS
01.2022 - 05.2023
- Provided guidance to teaching staff and administrators on curriculum development and assessment strategies to align with educational standards.
- Developed a strategic framework for establishing a governing body to oversee curriculum planning and set clear expectations.
- Created and facilitated professional development sessions to inspire and equip teachers with the skills needed to design a locally relevant curriculum.
- Delivered presentations at various venues to address school improvement initiatives and engage stakeholders in educational advancements.
- Led a national Mastermind group of education administrators via Zoom, fostering networking and collaborative discussions on key topics in education.
- Kept current with emerging educational trends, research, and best practices to ensure that curriculum development incorporated the latest pedagogical advancements and subject-specific knowledge.
Assistant Director of Field Services
DYOPATH
Lombard, IL
07.2018 - 11.2022
- Oriented, trained, and directed staff to achieve objectives.
- Mentored new employees on industry practices and business operations.
- Improved training to reduce knowledge gaps and eliminate performance roadblocks.
- Coached and guided direct reports on day-to-day operations and company policies and procedures.
- Recruited, trained and managed employees.
- Improved staff morale by optimizing workload to support work-life balance.
Principal
Somonauk School District #432
Somonauk, IL
07.2015 - 06.2018
- Developed positive relationships with school students, teachers and local community.
- Reviewed standardized test results to assess student progress and academic performance.
- Monitored student discipline actions and worked with teachers to standardize behavior requirements across school.
- Oversaw and guided school employees while giving friendly and focused feedback for performance improvements.
- Resolved various situations to cultivate strong student and parent relationships.
- Oversaw school budgets, documented changes and tracked expenses to allocate and manage school funds.
- Monitored and evaluated performance of school employees.
High School Associate Principal
Yorkville School District
Yorkville, IL
07.2009 - 06.2015
- Led curriculum development and instructional strategies for the entire district, ensuring alignment with district standards and state education requirements.
- Collaborated with department heads and teachers to design and implement innovative instructional practices that improved student engagement and achievement.
- Conducted regular classroom observations and evaluations, providing feedback and coaching to teachers to enhance instructional quality and student outcomes.
- Developed and implemented professional development programs for faculty, focusing on best practices in pedagogy, assessment, and technology integration.
- Analyzed student performance data to identify areas of improvement, driving data-informed decisions for instructional interventions and curriculum adjustments.
- Fostered a culture of continuous improvement, encouraging teachers to use research-based instructional techniques and differentiated instruction to meet diverse student needs.
- Managed curriculum review and adoption processes, ensuring that all educational materials and resources supported rigorous academic standards and were culturally responsive.
- Led initiatives to incorporate technology in the classroom, supporting digital learning tools and platforms that enhanced instructional delivery and student learning.
- Facilitated collaboration among teachers through PLCs (Professional Learning Communities) to share effective teaching strategies and drive instructional consistency across grade levels.
- Worked closely with the school leadership team to develop strategic plans for improving student achievement, graduation rates, and college readiness.
Education
Master of Arts - Educational Administration
Olivet Nazarene University
Bourbonnais, IL05.2009
Bachelor of Arts - Elementary Education
Lewis University
Romeoville, IL12.2003
Skills
- Strategic Planning
- Training and development
- Business Development
- Project Management
- Leadership
- Standards-Based Learning
- Curriculum Evaluation
- Curriculum Development and Implementation
- Lead prospecting
- Public Presentation Skills
- Team Leadership
- Industry Trends
- Team Building
- CRM Software Proficiency
- Client Relationship Management
- Sales Strategy and Forecasting
- Account Management
- Organizational fundraising
Timeline
Account Manager
Flinn Scientific Inc
06.2024 - Current
Dedicated Building Substitute
Indian Prairie School District #204
08.2023 - 07.2024
Educational Consultant
Curriculum Leadership Institute
01.2022 - 05.2023
Assistant Director of Field Services
DYOPATH
07.2018 - 11.2022
Principal
Somonauk School District #432
07.2015 - 06.2018
High School Associate Principal
Yorkville School District
07.2009 - 06.2015
Master of Arts - Educational Administration
Olivet Nazarene University
Bachelor of Arts - Elementary Education
Lewis University
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