Summary
Overview
Work History
Education
Skills
Certification
Volunteer Work
Timeline
Generic

Laura Haws

Welch,OK

Summary

I'm goal oriented, and self motivated to whatever project I'm working on. Proven leader and effective communicator, adept at problem-solving and fostering strong relationships. Skilled in verbal and written communication, with a track record of enhancing customer satisfaction and loyalty. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Personal Caregiver

My Autistic Son
03.2012 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patient.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Transported individual to events and activities, medical appointments, and shopping trips.
  • Implemented creative strategies to keep client engaged in activities that promoted cognitive functioning and mental stimulation.
  • Provided emotional support for the client during difficult times, fostering trust and strong rapport.

Sales Associate/Fashion Stylist

Lane Bryant
10.2017 - 03.2019
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Shift Manager/Key Holder

Welch Food Mart
10.2004 - 05.2009
  • Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
  • Developed strong relationships with vendors ensuring timely deliveries of products essential for daily operations.
  • Developed professional relationships to improve retention of key customers.
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Directed employees to create displays, upsell featured items and tidy store during assigned shifts.

Education

Associate of Arts - Liberal Arts And General Studies

NEO A&M Collage
Miami, OK
12.2012

High School Diploma -

Duke Ellington School Of The Arts
Washington DC
06.2002

Skills

  • Social interaction
  • Exceptional customer service
  • Effective Leadership
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Goal-Oriented
  • Relationship Building
  • Client Service

Certification

  • Adult CPR/AED certification – American Red Cross.
  • First Aid Certification - American Red Cross

Volunteer Work

Parent volunteer for several years with Boy Scouts of America

Head of the Jr. Class After-prom committee for Welch 2022-2023 schoolyear

Timeline

Sales Associate/Fashion Stylist

Lane Bryant
10.2017 - 03.2019

Personal Caregiver

My Autistic Son
03.2012 - Current

Shift Manager/Key Holder

Welch Food Mart
10.2004 - 05.2009

Associate of Arts - Liberal Arts And General Studies

NEO A&M Collage

High School Diploma -

Duke Ellington School Of The Arts

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Laura Haws