Laura Hawthorne
Roswell
Summary
Fast learner with strong work ethic and attention to detail, experienced at USA Beef Processing. Proven ability to enhance productivity through effective workload management and teamwork. Skilled in heavy equipment operation, heavy lifting and committed to delivering exceptional customer service, ensuring satisfaction and loyalty in every interaction.
Overview
2
2
years of professional experience
Work History
Processing
USA Beef Processing
02.2025 - Current
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Used heavy equipment and machinery to process beef/bison
CNA
Mission Arch
01.2023 - 08.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Bather
Scruffy To Fluffy Pet Grooming & Spa
11.2023 - 01.2025
- Collaborated with groomers to prepare animals for additional services such as haircuts or nail trims, increasing overall salon efficiency.
- Provided a welcoming and comfortable environment for both pets and their owners, helping to build trust and customer satisfaction.
- Improved customer satisfaction by providing efficient and thorough bathing services for pets.
- Supported team members by effectively managing time and prioritizing tasks during busy periods.
Customer Service Representative
Crunch Fitness
08.2023 - 11.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
GED -
Adult Ed
Roswell Nm Skills
- Attention to detail
- Teamwork and collaboration
- Customer service
- Data entry experience
- Heavy Lifting Abilities
- Heavy equipment operation
- Equipment inspection
- Strong work ethic and dependable
- Paperwork organization
- Strong Teamwork Abilities
Timeline
Processing
USA Beef Processing
02.2025 - Current
Bather
Scruffy To Fluffy Pet Grooming & Spa
11.2023 - 01.2025
Customer Service Representative
Crunch Fitness
08.2023 - 11.2023
CNA
Mission Arch
01.2023 - 08.2023
GED -
Adult Ed
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