Laura Hernandez

Medication Filling and Dispensing

• Accurately fill prescriptions following pharmacy protocols and ensure proper labeling.
  Dispense medications to patients or prepare them for shipment.
  

Inventory Management

• Maintain inventory levels by monitoring stock and assisting with medication orders.
  Conduct regular stock checks and rotate medications to ensure freshness.

Shipping and Handling

• Prepare medications for shipment, ensuring compliance with shipping regulations and patient confidentiality.
  Coordinate with shipping carriers and track deliveries to ensure timely and accurate receipt.
  

Staging and Pulling Orders

• Stage medications for dispensing or shipment, ensuring correct quantities and patient-specific requirements.
  Pull and prepare medications for pharmacist verification or distribution.
  

Technical Proficiency

• Utilize pharmacy software systems to accurately process prescriptions, manage inventory, and track orders.
  Operate pharmacy equipment safely and efficiently to support daily operations.
  

Compliance and Safety

• Adhere to pharmacy regulations, including HIPAA guidelines, to maintain patient confidentiality and safety.
  Ensure proper storage and handling of medications to uphold quality and regulatory standards.
  

Customer Service and Collaboration

• Provide courteous and knowledgeable customer service, addressing patient inquiries and assisting with medication information.
  Collaborate effectively with pharmacists and healthcare providers to support comprehensive patient care.
  

Problem-Solving and Efficiency

• Resolve medication-related issues promptly and efficiently to ensure patient satisfaction and safety.
  Streamline workflow processes to improve efficiency and productivity in pharmacy operations.

Prescription Management

• Receive, verify, and dispense medications precisely, adhering to strict pharmacy standards and ensuring patient safety.

Effective Inventory Control

• Maintain optimal medication inventory levels through meticulous monitoring, facilitating seamless supply management and timely orders.

Administrative Proficiency

• Manage patient profiles and insurance claims meticulously, ensuring accuracy and confidentiality in all administrative tasks.

Technical Expertise

• Utilize advanced pharmacy software competently for efficient prescription processing and operational tasks, proficient in equipment operation.

Compliance and Safety Assurance

• Uphold stringent regulatory compliance, including HIPAA guidelines, and maintain impeccable standards in medication storage and handling.

Clear and Professional Communication

• Communicate effectively with healthcare providers and patients, ensuring clear medication instructions and addressing inquiries with clarity and empathy.

COVID-19 Response Contribution

• Documented COVID-19 vaccine administration accurately and assisted in testing efforts, contributing to community health initiatives during the pandemic.

Administrative Skills

• Efficient calendar management, scheduling, and meeting coordination.
• Strong communication skills for handling correspondence and inquiries.
• Organized filing systems for easy document retrieval.

Operational Support

• Coordinate daily operations to ensure smooth workflow.
• Manage inventory, office supplies, and equipment maintenance.
• Arrange travel logistics and assist in event planning.

Organizational Skills

• Strong multitasking abilities with keen attention to detail.
• Prioritize tasks effectively to meet deadlines.

Leadership and Initiative

• Supervisory experience and leadership qualities.
• Initiative in taking on responsibilities and driving projects.