Laura Hernandez
San Antonio,TX
Summary
Proven Food and Nutrition expert from Methodist Stone Oak Hospital, adept in enhancing customer satisfaction and improving food quality through meticulous meal preparation and sanitation procedures. Excelled in teamwork, problem-solving, and implementing effective food safety practices. Demonstrated adaptability and strong decision-making skills, significantly contributing to operational excellence and regulatory compliance. Took on new projects with a smile executed with to the best of my abilities.
Overview
6
6
years of professional experience
Work History
Food and Nutrition
Methodist Stone Oak Hospital
05.2018 - Current
- Ensured compliance with all applicable local, state, and federal regulations governing food service establishments within the facility's jurisdiction.
- Conducted employee training sessions for improved food safety practices and compliance with regulations.
- Supervised daily food preparation activities, ensuring consistency in presentation and portion sizes across all dishes served.
- Enhanced customer satisfaction by ensuring timely meal preparation and delivery.
- Developed nutritious meal plans for diverse clientele, adhering to dietary restrictions and preferences.
- Handled customer complaints professionally, resolving issues promptly to ensure continued satisfaction.
- Took initiative to solve problems and recommended improvements to hospital food service procedures and interdepartmental processes.
- Evaluated employee performance regularly, providing constructive feedback for ongoing improvement efforts.
- Improved food quality by implementing strict quality control measures and regular inspections.
- Assisted on tray line and prepared trays according to prescribed diets and patron requests.
Education
United South High School
Laredo, TX05.2012
Skills
- Meal Preparation
- Sanitation Procedures
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Task Prioritization
- Self Motivation
Languages
Spanish
Full Professional
Timeline
Food and Nutrition
Methodist Stone Oak Hospital
05.2018 - Current
United South High School
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