Laura Hernandez
Upland,CA
Summary
Dynamic and dependable professional with a proven track record at San Antonio Regional Hospital. Excels in teamwork and customer service, adept at maintaining high cleanliness standards and adhering to safety protocols. Known for strong multitasking abilities and a positive attitude, ensuring efficient operations in fast-paced environments.
Overview
27
27
years of professional experience
Work History
EVS Tech 1
San Antonio Regional Hospital
07.2001 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Clean, dust, and polish cabinets, furniture, lockers, and woodwork.
- Clean stairwells, hallways, rest rooms, offices and cells. (Cell cleaning includes removal of mattress and trash).
- Clean wall surfaces, ceilings, baseboards, floor surfaces, doors, Venetian blinds, ledges, vents, toilets, metal fixtures, shelves, furniture, privacy stalls, windows, and light fixtures.
- Carefully follow safety protocols and infection control procedures.
- Empty and clean waste receptacles; vacuum floors; assist in moving and arranging furniture and equipment as needed.
- Disinfect and sanitize rooms and common areas; stock and refill bathroom dispensers with paper, sanitary, and soap products.
- Select proper cleaning materials and supplies in order to complete daily tasks.
- Read, interpret, and follow material safety data sheets, as well as chemical/cleaning product directions and warning/precaution information
- Responsible for cleaning and disinfection of specialty units & equipment. Areas include, but are not limited to, surgical services, labor delivery, critical care, endoscopy, MRI, trauma, Cath Lab, NICU, Radiology, Angio, CT.
Sales Associate
K-Mart
01.1998 - 03.2001
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Food Service Worker
Edgewood Middle School
01.1998 - 12.2000
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Set up and broke down food service lines quickly to maintain service flow.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
Education
High School Diploma - Gerneral Education
Garfield High School
Los Angeles, CA06.1977
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Verbal communication
Timeline
EVS Tech 1
San Antonio Regional Hospital
07.2001 - 07.2024
Sales Associate
K-Mart
01.1998 - 03.2001
Food Service Worker
Edgewood Middle School
01.1998 - 12.2000
High School Diploma - Gerneral Education
Garfield High School
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