Laura Minichiello
Douglas,MA
Summary
Driven and resourceful administrative professional with 15+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
36
36
years of professional experience
Work History
Executive Assistant
Staples
03.2008 - Current
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Volunteered to help with special projects of varying degrees of complexity.
Marketing Communications Specialist
Control Technology Corporation
03.1997 - 03.2008
- Enhanced customer engagement with targeted email marketing campaigns and social media content.
- Optimized website content, driving organic search traffic and improving overall online presence.
- Boosted lead generation through the design of targeted landing pages and conversion optimization strategies.
Store Manager
CVScaremark
06.1988 - 03.1997
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
Bachelor of Science - Business
University of Massachusetts - Dartmouth
North Dartmouth, MA05.1988
Skills
- Travel Administration
- Expense Reporting
- Invoice Processing
- Meeting Planning
- Project Oversight
- Office Management
- Schedule Management
- Advanced MS Office Suite
- Conference Planning
- Executive Support
- Travel Coordination
Timeline
Executive Assistant
Staples
03.2008 - Current
Marketing Communications Specialist
Control Technology Corporation
03.1997 - 03.2008
Store Manager
CVScaremark
06.1988 - 03.1997
Bachelor of Science - Business
University of Massachusetts - Dartmouth