Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Quote
Timeline
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Laura Highlen

Laura Highlen

Marinette,WI

Summary

Experienced in Shipping and Receiving with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.

Overview

11
11
years of professional experience

Work History

Shipping and Receiving Associate

Winsert
10.2022 - 04.2023
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Reviewed order data to verify transactions and shipping dates.

City Letter Carrier

United States Post Office
06.2019 - 09.2022
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Picked up outgoing mail from letter boxes and in person from customers.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Maintained accurate records of attempted and missed deliveries as required by post office.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Worked closely with other employees in mail office and handled various administrative tasks.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Pleasantly greeted and engaged customers, assisting with any mail-related issues.
  • Handled mail and packages with care to prevent damage during delivery.
  • Picked up and delivered mail on time each day, taking into consideration weather and road conditions.

CNA

Luther Home
08.2018 - 05.2019
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Transported patients between rooms and appointments or testing locations.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

CNA

Rennes Health And Rehabilitation Center-West
06.2012 - 03.2018
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Transported patients between rooms and appointments or testing locations.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

Education

Diploma -

Marinette High School
Marinette, WI
06.2010

Skills

  • Materials Knowledge
  • Inventory Replenishment
  • Good Manufacturing Practices
  • Customer Order Fulfillment
  • Pattern Recognition
  • Local Road Knowledge
  • Verbal and Written Communication
  • Records Accuracy
  • Microsoft Office
  • Hazardous Materials
  • Packing and Scanning
  • Shipment Procedures
  • Performance Goals
  • Inventory Auditing
  • Mathematical Calculations
  • Vendor Relationships
  • Inspect Shipments
  • Critical Thinking
  • Safety
  • Customer Experience
  • Handheld Scanners
  • OSHA Standards
  • Basic Mathematics
  • Shipping and Receiving
  • Preparing Containers
  • Training and Development

Additional Information

I have a strong ability to learn new things quickly and have an above average work ethic. I put my heart and soul into every job experience and I love learning and improving daily.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Fall seven times; stand up eight.
Japanese proverb

Timeline

Shipping and Receiving Associate

Winsert
10.2022 - 04.2023

City Letter Carrier

United States Post Office
06.2019 - 09.2022

CNA

Luther Home
08.2018 - 05.2019

CNA

Rennes Health And Rehabilitation Center-West
06.2012 - 03.2018

Diploma -

Marinette High School
Laura Highlen