Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Laura Hilbert

Laura Hilbert

Lake Worth,FL

Summary

Detail-oriented professional with extensive experience in office administration and executive support. Highly skilled in the Microsoft Office Suite, QuickBooks and other office-related software. Accomplished in problem-solving, time management, and financial reporting. Committed to enhancing organizational effectiveness through optimized workflows and exceptional client relations.

Overview

2026
2026
years of professional experience

Work History

Office Manager

Acevedo Consulting Incorporated
Delray Beach, FL
04.2011 - 04.2025
  • Managed daily office operations and maintained efficient workflow processes, including the development of office policies and procedures to improve organizational effectiveness.
  • Prepared invoices and tracked payments ensuring accuracy of accounts receivable and payable information. Contacted clients with past due payments and kept overdue AR to a 15% maximum.
  • Prepared monthly financial reports tracking sales by consultant and services provided, with year-to-date comparisons.
  • Coordinated schedules and meetings for senior consultants and team members.
  • Provided IT support to staff in office and remote with troubleshooting and resolving technical issues.
  • Strong knowledge of various operating systems and technologies.
  • Trained new staff on office procedures and software tools for smooth onboarding.

Executive Assistant

Palms West Hospital (HCA)
Wellington, FL
2010 - 03.2024
  • Executive assistant to CEO, CFO and COO of the Hospital after Florida Open Imaging was acquired by HCA
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Coordinated multiple schedules using online calendaring system.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by executive staff.
  • Maintained confidential records and files related to executive operations.
  • Compiled meeting agendas and supportive materials ahead of meetings.

Executive Assistant

Florida Open Imaging Centers
Lake Worth, FL
2002 - 2010
  • Managed executive calendars and scheduled appointments efficiently.
  • Coordinated travel arrangements and logistics for leadership.
  • Prepared meeting agendas and took minutes during executive meetings.
  • Assisted in the preparation of reports and presentations for stakeholders.
  • Maintained confidential files and records in compliance with policies.
  • Streamlined office procedures to improve workflow within the executive team.
  • Maintained confidential records and files related to executive operations.
  • Monitored incoming emails and responded accordingly in a timely manner.
  • Performed data entry tasks into various software programs including MS Excel spreadsheets.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Answered telephone calls from customers or clients providing assistance where necessary.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • HCA acquired Florida Open Imaging, and I was transferred to one of their hospitals when they closed the centers.

Education

High School Diploma -

Santaluces Community High School
Lantana

Skills

  • Office administration and IT support
  • Financial reporting and accounting
  • Policy development and workflow optimization
  • Invoicing and bookkeeping management
  • Calendar and time management
  • Client relations and customer service
  • Team coordination and leadership support
  • Confidential records management
  • Problem solving and decision making
  • Budget planning and financial analysis
  • Banking operations and credit collections

Timeline

Office Manager

Acevedo Consulting Incorporated
04.2011 - 04.2025

Executive Assistant

Palms West Hospital (HCA)
2010 - 03.2024

Executive Assistant

Florida Open Imaging Centers
2002 - 2010

High School Diploma -

Santaluces Community High School
Laura Hilbert