Laura Hillebrand
New York,NY
Summary
Accomplished school network operations director with a proven track record of enhancing school network productivity and efficiency through strategic data analysis and innovative operational strategies. Adept at leading diverse teams towards achieving educational excellence, fostering financial sustainability, and driving project success. Skilled in developing impactful policies, procedures, and training programs that support long-term organizational goals.
Overview
7
7
years of professional experience
Work History
Director of School Support, Operations
Partnership Schools
New York, NY
07.2024 - Current
- Leads operational improvements across 4 PK-8 schools, enhancing project success and financial sustainability.
- Implements knowledge management strategies, significantly codifying operational models for scalability.
- Revamps onboarding and professional development for school operational leaders, boosting team effectiveness.
- Streamlines data management and analysis processes, facilitating accessible, actionable insights for decision-makers.
- Develops comprehensive training materials, improving operational team proficiency and system utilization.
Network Operations and Data Coordinator
Partnership Schools
New York, NY
05.2023 - 06.2024
- Trained, supported, and provided monthly professional development to operational teams at 11 PK-8 turnaround Catholic schools in New York City and Cleveland. Developed new systems, strategies, and processes to ensure operational health, long-term financial sustainability, and appropriate yearly enrollment.
- Project planned and managed all beginning of school year data collection and reporting across the Partnership Schools network team, school leadership, stakeholders, and regulatory bodies.
- Systematized metrics and developed dashboards to communicate monthly progress towards goals to school leaders across the network. Created training materials and guides for student information systems, along with ongoing user support. Supported the development of school program budgets, and performed regular audits to provide school leaders with spending updates.
Summer Associate/Graduate Student Consultant
Center for Public Research and Leadership
New York, NY
05.2022 - 12.2022
- Conducted qualitative research, analyzed, and applied findings to provide equity-focused consulting support to government and private funders, district education leaders, and school staff.
- Produced a case study and a teaching case highlighting key successes and learnings from projects funded by multi-year grants in the education sector.
- Reviewed literature, analyzed data, and interviewed stakeholders at all levels to understand the impacts of educational programming.
Tutoring and Volunteer Coordinator
JCCA
The Bronx, NY
02.2021 - 04.2022
- Launched COVID response programs including a remote tutoring program that served over 150 children in foster care and preventive services.
- Recruited, trained, and supervised more than 50 volunteers and 15 subcontractors and employees.
- Doubled the number of volunteer tutors through partnerships with 17 service-learning programs.
Assistant Program Director
YMCA of Greater New York
New York, NY
01.2020 - 09.2020
- Managed day-to-day operations of afterschool, summer camp, and evening programs.
- Hired, trained, supervised, and evaluated the performance of 15 staff and volunteers.
- Created and maintained programs in accordance with the Department of Youth and Community Development budget and mission.
Liability Claims Adjuster
Allstate Corp
Roanoke, VA
09.2018 - 08.2019
- Guided customers, vendors, attorneys, and other parties in navigating complex claims processes.
- Compiled and reviewed evidence in order to determine liability in automobile accidents.
- Negotiated with attorneys and other parties to ensure fair claim settlements.
AmeriCorps Youth Development Specialist
YMCA Of Grays Harbor
Hoquiam, WA
08.2017 - 07.2018
- Developed and implemented curriculum for daily sessions of an early education program.
- Managed the program budget, collected and analyzed data, marketed, and gathered feedback.
- Planned, organized, and managed various events, day camp, and open-gym programs.
Education
Master of Arts - Education And Social Policy
New York University
New York, NY12-2022
Bachelor of Arts - Sociology, French
Loyola University Chicago
Chicago, IL05-2017
Skills
- Staff Development
- Project Management
- Strategic Planning
- Problem Identification and Analysis
- Operational Data Analysis
- New Hire Training
Timeline
Director of School Support, Operations
Partnership Schools
07.2024 - Current
Network Operations and Data Coordinator
Partnership Schools
05.2023 - 06.2024
Summer Associate/Graduate Student Consultant
Center for Public Research and Leadership
05.2022 - 12.2022
Tutoring and Volunteer Coordinator
JCCA
02.2021 - 04.2022
Assistant Program Director
YMCA of Greater New York
01.2020 - 09.2020
Liability Claims Adjuster
Allstate Corp
09.2018 - 08.2019
AmeriCorps Youth Development Specialist
YMCA Of Grays Harbor
08.2017 - 07.2018
Master of Arts - Education And Social Policy
New York University
Bachelor of Arts - Sociology, French
Loyola University Chicago
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