Laura Hoare
Westminster,MD
Summary
Results-driven professional recognized for consistently delivering high-quality outcomes. Possesses strong communication and teamwork skills, dedicated to achieving organizational objectives and enhancing customer experience. Expertise in customer service, multitasking, and time management supports a commitment to continuous improvement and professional development.
Overview
20
20
years of professional experience
Work History
Veterinary Technician
Carroll County Veterinary Clinic
Westminster, MD
11.2004 - Current
- Monitored vital signs of animals during medical procedures and administered basic first aid treatments when necessary.
- Prepared and administered medications and vaccines as prescribed by veterinarian.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
Education
General Studies
Carroll Community College
Westminster, MDSkills
- Multitasking in High-Volume Settings
- Client Understanding Facilitation
- Conduct Thorough Medical Documentation
- Analytical Problem-Solving
- Supervision and leadership
Timeline
Veterinary Technician
Carroll County Veterinary Clinic
11.2004 - Current
General Studies
Carroll Community College
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