Laura Hodge
Bloomingdale,IL
Summary
I have developed strong customer service, teamwork, and multitasking skills through my job experiences. Through my academic experiences, I have gained valuable experiences such as leadership workshops and shadowing opportunities in physical therapy. I have maintained a 4.0 GPA and am in good standing with my clubs and the University Honors Program at NIU.
Overview
3
3
years of professional experience
Work History
Server
Alto Senior Living
06.2024 - Current
- Handling food between the kitchen and dining room.
- Assisting with food preparation.
- Maintaining a clean dining room for the safety of residences.
- Maintains records of resident's eating habits and dietary restrictions.
- Collaborated with team members during shifts for efficient workflow and excellent guest experiences.
General Merchandise Team Member
Target
01.2022 - 04.2023
- Increased customer satisfaction by providing personalized assistance and product recommendations.
- Collaborated closely with other departments to coordinate promotions, ensuring a cohesive storewide approach to sales strategies.
- Utilized strong communication skills to provide clear instructions to team members during daily tasks and special projects.
- Maintained a clean sales floor by adhering to sanitation protocols ensuring a safe shopping experience for customers.
- Promoted a positive shopping experience with excellent customer service, addressing concerns promptly and professionally.
- Contributed to store success by cross-training in various departments for increased flexibility and coverage.
Education
Bachelor - Health Sciences
Northern Illinois University
Dekalb, IL05.2026
Skills
- Leadership
- Customer Service
- Teamwork
- Problem-Solving
- Strong Work Ethic
- Time Management
Volunteering
- 40 hours Northwestern Medicine PT observation
- 60 hours Trinity Luthern Church
- 8/2022-8/2023 Assistant travel softball coach
Timeline
Server
Alto Senior Living
06.2024 - Current
General Merchandise Team Member
Target
01.2022 - 04.2023
Bachelor - Health Sciences
Northern Illinois University
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