Laura Hollon
Chillicothe,MO.
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Correctional Officer I
Chillicothe Correctional Center
Chillicothe, MO.
11.2018 - Current
- Supervise inmate activities to maintain safety and security within facility.
- Conduct regular inspections of cells and common areas, ensuring compliance with regulations.
- Manage incident reports and documentation, enhancing communication among staff members.
- Monitored inmate behavior and interactions, intervening in conflicts to prevent escalation.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepare, process and maintain forms, reports, logs, records, and activity journals.
- Track inmates through head counts, visitor logs, and scheduled activities.
- Administered drug tests to inmates.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Production Worker
Cloverleaf, Inc.
Chillicothe, MO
12.2013 - 11.2018
- Operated machinery to ensure efficient production flow and maintain quality standards.
- Collaborated with team members to streamline assembly processes, enhancing overall productivity.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
Caregiver
Green Hills Superior Care
Trenton, MO.
01.1996 - 06.1999
- Provided compassionate personal care and support for daily living activities.
- Assisted clients with mobility, ensuring safety and comfort during transitions.
- Monitored client health metrics and reported changes to healthcare professionals.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Medical Billing Assistant
Dr. Steven J. Smith, Vascular Surgery
Overseas Hwy. Marathon, Florida
05.1993 - 10.1993
- Processed medical claims accurately to ensure timely reimbursement.
- Verified patient information and insurance eligibility for efficient billing operations.
- Assisted in resolving billing discrepancies by coordinating with healthcare providers and insurance companies.
- Streamlined billing procedures to enhance accuracy and reduce processing times.
Hotel Front Desk Clerk
Cocos Island Resort
Cocos Island - Guam, USA
08.1986 - 09.1989
- Managed guest check-ins and check-outs efficiently, ensuring seamless arrivals and departures.
- Assisted guests with inquiries, providing information on hotel services and local attractions.
- Resolved guest complaints promptly, maintaining high satisfaction levels through effective problem-solving.
- Coordinated room assignments and special requests, optimizing occupancy and guest experiences.
Education
No Degree - Psychology
Kaplan University / Online
Davenport, IA No Degree - General Education / Nursing Prerequisites
University of Guam
Agana, Guam USASkills
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- First aid training
Accomplishments
CORE Training / Annual - Dept. of Corrections
Firearms Certification / Annual - Dept. of Corrections
Certification
Firearms Certification - Annual - Dept. of Corrections
Dean's List Certification - Kaplan University - Online
Timeline
Correctional Officer I
Chillicothe Correctional Center
11.2018 - Current
Production Worker
Cloverleaf, Inc.
12.2013 - 11.2018
Caregiver
Green Hills Superior Care
01.1996 - 06.1999
Medical Billing Assistant
Dr. Steven J. Smith, Vascular Surgery
05.1993 - 10.1993
Hotel Front Desk Clerk
Cocos Island Resort
08.1986 - 09.1989
No Degree - Psychology
Kaplan University / Online
No Degree - General Education / Nursing Prerequisites
University of Guam
Firearms Certification / Annual
7/10 Successful Target hits with Shotgun / Annual