Laura Horton, BSN, RN
Greer,SC
Summary
Professional, compassionate, detail oriented, bachelor degree nurse with over 23 years of acute/subacute nursing experience; Five years of acute care case management experience, two years of long-term care administration experience and 17 years of acute bedside I.C.U. nurse experience. Goal focused on minimizing acute care readmission by focusing on intimate connections with patients, their direct support and available community disease-focused support . Focused on professionalism, effective communication, team coordination, community connections and exceptional patient support.
Overview
25
25
years of professional experience
Work History
R.N. Case Manager
Bon Secours Mercy Health
11.2019 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Reduced hospital readmission rates with proactive follow-up care and patient education on self-management techniques.
- Monitored patient progress closely, adjusting care plans as necessary to meet evolving health requirements.
- Coordinated with healthcare providers for enhanced patient care, ensuring all treatments aligned with prescribed care plans.
Director of Health and Wellness
Waterstone On Augusta Senior Living
10.2017 - Current
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations
- Significantly decreased state survey citations from 17 prior to hiring to 4 citations
- Decreased in house wounds from 8 to 1
- Participated and facilitated seven department head meetings weekly, discussing current census, admissions, resident care, and retention
- Supervised team of approximately 50 resident assistant and medication technicians
- Produced monthly financial reports for presentation to management company
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility
- Communicated with patients, ensuring that medical information was kept private
- Developed policies and procedures for effective resident care management
- Developed and enforced policies aiming for legal compliance and high quality standards
- Direct day-to-day administrative and operational functions for 126-bed facility, providing guidance and leadership to over 50 employees across more than 5 departments
- Created customized care plans, working with facility staff and families to assess and meet individual needs
- Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, DHEC, payroll and benefits administration and general liability
ICU/CCU Registered Nurse, BSN
Bon Secours St. Francis
04.2001 - 10.2017
- Total care of patients and their families in a 20 bed ICU/CCU
- Daily collaboration with numerous disciplines including, but not limited to, physicians, social work/care management, pharmacy, PT/OT/ST and administration.
- Skillfully assisted with development of departmental goals, objectives, standards of performance, policies and procedures
- Recruited, trained and mentored numerous employees each year who have successfully continued in the ICU/CCU setting, pursued nurse practitioner degrees and also CRNA degrees
- Interpreted and communicated new or revised policies to staff
- Contributed substantially to successful department JCAHO accreditation
- Provided compassionate education to patients and their families regarding disease process, quality of life, pharmacology and end of life choices
Nurse Extern
Bon Secours Saint Francis ICU
04.2000 - 04.2001
- Performed, alongside an RN, direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety
- Monitored vital signs, such as respirations, blood pressure and pulse and learned, alongside and RN, to interpret and respond appropriately
- Tested and recorded blood glucose levels.Was educated in insulin pharmacokinetics and how to educate patients and their families regarding diabetes
- Changed sterile dressings alongside physicians and Registered Nurses
- Learned the importance of patient safety involving transferring of patients, education of procedures and involvement of loved ones in their decision making process
Education
Bachelor of Science - Nursing
Clemson University
Clemson, SC2001
Skills
- Multidisciplinary team collaboration
- Profitability strategies
- Recruiting and Hiring
- Process optimization
- Dementia and Alzheimer's knowledge
- Medical Records Management
- EMR / EHR on Epic
- Acute care expertise
- Strong clinical judgment
- Profit improvements
- Staff management of approximately 50 employees
- Loss prevention management
- Relationship building and retention
- Occupancy strategies
- Training and mentoring
- Patient and Family Focused Care
- Palliative Care/Home Health/Hospice Collaboration
- Problem Resolution Capabilities
- Interviewing Experience
- Patient and Family Advocacy
- BLS Certified
- Wound Care Experience
- Insulin Education Capabilities
- Patient Education
- Professional Beside Manner
Timeline
R.N. Case Manager
Bon Secours Mercy Health
11.2019 - Current
Director of Health and Wellness
Waterstone On Augusta Senior Living
10.2017 - Current
ICU/CCU Registered Nurse, BSN
Bon Secours St. Francis
04.2001 - 10.2017
Nurse Extern
Bon Secours Saint Francis ICU
04.2000 - 04.2001
Bachelor of Science - Nursing
Clemson University
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