Laura Howard
Customer Service
Marysville,CA
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
2
2
years of professional experience
Work History
Online Grocery Associate
Walmart
Marysville, CA
08.2018 - 12.2019
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
Lead Sales Associate
Dollar General Store
Marysville, CA
01.2018 - 08.2018
- Received shipments, signed off on packages and documented incoming items in computer system.
- Processed payments and returned receipts, cash, coin and cards to customers.
- Promoted positive culture of teamwork and inclusion, increasing employee morale.
- Delivered quality customer service while cultivating client satisfaction and loyalty.
Education
High School Diploma -
Lindhurst High School
Olivehurst, CA06-1986
Skills
- Order Accuracy
- Product Recommendations
- Upselling strategies
- Stock replenishment
- POS System Operation
- Barcode scanning
- Decision-Making
- Complaint resolution
- Shelf Stocking
- Customer Engagement
- Product Rotation
- Customer Service
- Attention to Detail
- Upbeat and Outgoing Attitude
Timeline
Online Grocery Associate
Walmart
08.2018 - 12.2019
Lead Sales Associate
Dollar General Store
01.2018 - 08.2018
High School Diploma -
Lindhurst High School