Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
13
13
years of professional experience
Work History
Office Manager
Richard Isaac Services, LLC
03.2018 - 01.2023
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Surplus Lines Tax & Staff Accountant
Vista Insurance Partners Of IL, Inc.
03.2011 - 08.2016
Increased employee productivity by implementing efficient work processes and time management strategies.
Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Streamlined office operations by organizing filing systems, managing schedules, and maintaining accurate records.
Led cross-functional teams to successfully complete projects on time and within budget constraints.
Managed financial transactions with accuracy, ensuring proper tracking of expenses and timely payment processing.
Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
Sales Associate/Skin Care Specialist
Macys Department Store
02.2010 - 03.2011
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Education
High School Diploma -
Queen of Peace
Burbank, IL
05.1981
Skills
Billing
Inventory Control
Contract Administration
Operations Management
Office Management
Customer Service
Staff hiring
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Richard Isaac Services, LLC
03.2018 - 01.2023
Surplus Lines Tax & Staff Accountant
Vista Insurance Partners Of IL, Inc.
03.2011 - 08.2016
Sales Associate/Skin Care Specialist
Macys Department Store
02.2010 - 03.2011
High School Diploma -
Queen of Peace
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