Laura Hurt
Summary
Adept at driving strategic partnerships and negotiating multi-million dollar contracts, I excel at MultiPlan, Inc., where I spearhead initiatives that significantly enhance market penetration. My blend of analytical prowess and effective team leadership has consistently fostered organizational growth and performance excellence.
Overview
22
22
years of professional experience
Work History
Regional Manager
MultiPlan, Inc.
08.2012 - Current
- Company Overview: National Managed Care Company
- Successfully negotiated new contracts and renegotiated complex existing contracts to gain deeper penetration and higher discounts for $200M+ worth of utilization over the past 7 years
- Collaborate with some of the largest healthcare providers in the nation to develop and maintain a business relationship
- Analyze providers’ chargemaster, market trends, and national trends to ensure best tactics are being used in the negotiation and tailoring the contract to each unique provider
- Develop negotiation strategy so that the contract is beneficial to all parties and maximizes benefits for clients and their members while meeting client criteria and staying compliant with their policies
- Consistently a top producer and go to person for other colleagues for strategy advice, sales pitches, and tips on closing a deal
- Manage a regional territory made up of health systems, facilities, ancillaries, IPAs, groups, and individual physicians
- Responsible for identifying and completing financial studies for entities across the country to target for market expansion bringing value to the company
- Monitor market trends and legislations nationally to ensure compliant business practices
- Effectively negotiate rate structures and contract language that is compatible with MultiPlan’s business model while limiting risks to the company and our clients
- Comfortably works hand-in-hand with Legal and Senior Executives of all levels at MultiPlan for compliance and high priority projects
- Maintained a pipeline of 100+ targets and prioritized accordingly to gain maximum penetration for company success
- Resolve any provider/client issues promptly to prevent escalation
- Build long lasting business relationships with internal and external customers based on quality service
- Travel up to 50% to maintain positive business relationships and engage in new ones with prospective providers
- National Managed Care Company
Contract Specialist
Rockport Healthcare Group, Inc.
10.2011 - 08.2012
- Company Overview: National PPO
- Successfully negotiated beneficial contracts that created deeper penetration and higher discounts
- Reviewed contract language to ensure all parties were in compliance with federal, state, provider, and corporate requirements
- Accountable for building positive relationships with providers and provider organizations to guarantee quality service
- Responsible for identifying and contracting providers within a 13 state territory with focus on the Workers’ Compensation product
- One of the top producing contract specialists within our organization; met monthly/quarterly goals consistently
- Created custom fee schedules in 2 states as a tool for company contractors to use when negotiating terms and rates
- Analyze financial reports to target the highest utilized providers to make certain we maximize the benefit to our client
- Audited new loaded data for quality assurance
- Assisted the sister company, an imaging network, in re-contracting providers for deeper discounts
- Worked with several departments daily (Executives, Account Management, Provider Services, Data Management, etc.) to successfully meet company goals and maintain positive relationships with clients, providers, and network partners
- National PPO
Executive Assistant to Chief Operations Officer
Myers Park Mortgage, Inc.
Charlotte, NC
09.2010 - 09.2011
- Company Overview: Accredited Mortgage Lender
- Accountable for assisting the management of 3 divisions (Wholesale, Retail, and National Lending Center) for the #1 mortgage company with over 100 employees based in Charlotte, North Carolina
- Arranging and maintaining travel, meeting, and event schedules
- Responsible for collecting data to create and maintain reports, spreadsheets, charts, agendas and tables for use by the Senior Executive Management team and company wide distribution
- Managed confidential company files and made sure they were secured and easily accessible by the Senior Executive Management team when needed
- Tracked and maintained daily metrics reporting for all Operations employees and sent out daily progress reports to various departments
- Utilized technology to record and store training and meeting sessions facilitated by Senior Management both in person and via webinar
- Prepared training materials and manuals for new employee training classes
- Worked hand in hand with various departments to ensure a smooth work flow
- Reported monthly loan records to outsourced QC company and disseminated reporting results to appropriate parties for response
- Analyzed and reported quarterly HMDA requirements
- Tracked and upheld all Operations employees’ time off and remaining PTO hours
- Screened applicants and scheduled interviews
- Prepared meeting agendas for Department Head Meetings, Senior Executive Management Meetings, and National Lending Center Meetings
- Applied confidentiality and exercised considerable judgment and discretion
- Accredited Mortgage Lender
Provider Contractor
Prime Health Services, Inc.
Brentwood, TN
12.2008 - 08.2010
- Company Overview: Nationwide PPO
- Responsible for identifying, recruiting, and contracting facilities, hospitals, physicians and other medical provider groups for a full line of products
- Negotiating contracts to ensure a cost effective contract in compliance with all state, provider, and corporate requirements
- Contracted over 8,200 healthcare providers from December 2008-August 2010 for the company’s largest client accounts
- Analyze data and use data to develop strategies for contracting and re-contracting
- Responsible for initial credentialing in compliance to state/federal policies
- Conducting research to determine applicable state/federal regulatory requirements regarding reimbursement, credentialing, etc
- Solely responsible for out-of-network bill negotiations
- Work hand-in-hand with Account Management to ensure satisfied Type A Clients (Top Priority)
- Data Entry (see computer skills)
- Nationwide PPO
Executive Administrative Assistant/ Client Implementation Coordinator
Hospiscript Services, LLC
Montgomery, AL
10.2005 - 07.2008
- Company Overview: PBM Company
- Contributed to the transition and implementation of moving corporate headquarters from Florida to Alabama including, adding approximately 5000 hospice groups and patients into a new software system
- Responsible for red-lining contracts and assisting the President/CEO
- Assisted in managing a company of approximately 120 employees
- Liaison between client and Hospiscript for any disputes, resolutions, and or concerns
- Responsible for contacting and contracting pharmacies for new and current accounts to guarantee effective communication as well as regular follow-ups to ensure compliance and avoid tribulations
- Exclusively accountable for negotiating claim reimbursements in order to satisfy the pharmacies and prevent conflicts with clients
- Accountable for a smooth implementation for new clients and maintaining positive relationships with existing clients
- Liable for educating pharmacies on the utilization of our system to avoid any dilemmas
- Converting safety nets with new and existing clients to maximize their benefits
- Obtaining and completing special projects for Senior Management
- Data Entry (see computer skills)
- PBM Company
Executive Administrative Assistant
Quality Home Healthcare, Inc.
Wetumpka, AL
05.2003 - 01.2004
- Company Overview: DME Company
- Assisted President and CEO with daily activities for effective and efficient business management
- Responsible for Accounts Receivable and Accounts Payable
- Analyze denials and review medical records and coding for an appeal resolution
- Responsible for billing and collecting on insurance claims and self-pay patients
- Administered order intakes and processing necessary paperwork (pre-certs, pre-auths, etc)
- Scheduling of company activities
- Data Entry (see computer skills)
- DME Company
Education
B.S.N. - Science
Troy University
01.2006
Skills
- Effective team leadership
- Industry expertise
- Strategic business development and planning
- Growth strategies
- Partnership development and management
- Multi-million dollar negotiation management
- Data-driven decision making
- Process development
- Excellent analytical skills
- Project management
- Performance tracking
- Staff management
Timeline
Regional Manager
MultiPlan, Inc.
08.2012 - Current
Contract Specialist
Rockport Healthcare Group, Inc.
10.2011 - 08.2012
Executive Assistant to Chief Operations Officer
Myers Park Mortgage, Inc.
09.2010 - 09.2011
Provider Contractor
Prime Health Services, Inc.
12.2008 - 08.2010
Executive Administrative Assistant/ Client Implementation Coordinator
Hospiscript Services, LLC
10.2005 - 07.2008
Executive Administrative Assistant
Quality Home Healthcare, Inc.
05.2003 - 01.2004
B.S.N. - Science
Troy University
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