Laura Isaac
Peebles,OH
Summary
Dedicated cleaning contractor with a strong work ethic and deep cleaning expertise, recognized for exceptional attention to detail at Laura Isaac. Proven ability to enhance customer satisfaction through tailored cleaning solutions and effective communication. Skilled in quality assurance, ensuring compliance with standards while maintaining reliability and punctuality in all tasks.
Experienced with maintaining high standards of cleanliness and sanitation in various settings. Utilizes effective cleaning techniques and tools to ensure thorough and efficient results. Track record of fostering safe and organized work environment while meeting client expectations.
Reliable and honest [Job Title] skilled in maintaining clean and orderly facility spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.
Overview
25
25
years of professional experience
Work History
Cleaning Contractor
Laura Isaac
04.2001 - Current
- Utilized industry-standard cleaning products and equipment to ensure effective sanitation and surface care.
- Adapted quickly to varying job sites and client preferences, providing tailored cleaning solutions.
- Conducted detailed inspections of facilities post-cleaning to verify quality and compliance with client expectations.
- Addressed client feedback promptly, ensuring high levels of satisfaction with services provided.
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Received positive feedback from clients for exceptional attention to detail in cleaning tasks.
- Developed customized cleaning plans tailored specifically to each client''s unique needs.
- Provided excellent customer service by addressing client concerns promptly and professionally.
- Established trust with clients through consistent communication regarding progress updates and any issues encountered during the project.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Emptied trashcans and transported waste to collection areas.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Quality Assurance Inspector
Weastec
10.2023 - 02.2025
- Conducted inspections of materials and products to ensure compliance with quality standards.
- Documented inspection findings and communicated issues to production teams for prompt resolution.
- Utilized measurement tools and testing equipment to assess product specifications accurately.
- Collaborated with cross-functional teams to implement corrective actions for quality improvements.
- Assisted in maintaining a clean and organized inspection area to promote safety and efficiency.
- Participated in training sessions to enhance knowledge of quality assurance processes and techniques.
- Performed visual inspections and non-destructive tests where appropriate.
- Communicated with production team members about quality issues.
- Kept detailed records of quality and imperfect products.
- Identified where product issues were coming from and rectified issues.
- Upheld safety regulations within the workplace by consistently following guidelines during inspections.
- Ensured compliance with industry standards by meticulously reviewing product specifications and requirements.
- Removed imperfect products from shipment line.
Cashier
Walmart
07.2021 - 09.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash and provided accurate change to customers.
- Assisted in maintaining store cleanliness and organization.
- Resolved customer inquiries and complaints promptly and professionally.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
High School Diploma -
Stratford Career Institute
Online06-2013
Skills
- Strong work ethic
- Residential cleaning experience
- Motivation and initiative
- Deep cleaning expertise
- Reliability and punctuality
- Window washing techniques
- Cleaning and sanitizing
- Quality assurance
- Attention to detail
Timeline
Quality Assurance Inspector
Weastec
10.2023 - 02.2025
Cashier
Walmart
07.2021 - 09.2023
Cleaning Contractor
Laura Isaac
04.2001 - Current
High School Diploma -
Stratford Career Institute