Jesus A. Perez
PSL,FL
Summary
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
2025
2025
years of professional experience
Work History
Account Manager
Flight Services and Systems
- Account Manager for the New American Airlines and Allegiant Air accounts managing budget, hiring and training inventory work under strict deadlines and respond to service requests and emergency calls.
- Coordinated with federal agencies on security matters, keeping abreast of changing regulations and updating policies accordingly.
- Respond politely to passenger complaints regarding ticketing and baggage handling
- Oversaw safety protocols for both staff and passengers, maintaining a secure environment in compliance with industry standards.
Supervisor
SmarteCarte
- Supervisor in FLL Airport, Money accounting, Data entry and analysis, Scheduling, Conducted training, Optimized workflow to maximize revenue and cut down labor achieving higher profits margins
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Property Maintenance Supervisor
Rent Florida Realty
10.2017 - Current
- Maintenance property Supervisor for over 950 properties.
- Supervised a team of 30 technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
- Managed vendor relationships to ensure quality service while minimizing costs for property maintenance and repairs.
Education
High School -
Forest Hill High School
West Palm Beach, FL01.2011
Skills
- Inventory control
- Staff development
- Operations management
- Customer service
- Data-driven decision making
- Team leadership
- Time management
- Quality assurance
- Strategic planning
- Staff training and development
- Regulatory compliance
- Data entry
Languages
Spanish
Native or Bilingual
Timeline
Property Maintenance Supervisor
Rent Florida Realty
10.2017 - Current
Account Manager
Flight Services and Systems
Supervisor
SmarteCarte
High School -
Forest Hill High School
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