Laura Lien
Saint Lukes Health System
Olathe,KS
23
years of professional experience
Adaptable healthcare professional with experience in direct patient care, electronic charting, and team communication. Recognized for attention to detail, emotional support, and maintaining clean, safe care environments. Dedicated to improving patient comfort, safety, and satisfaction.
Always bringing a smile to those I work around!!!
Work History
Nursing Assistant
4 Years 2 Months- Assisted patients with bathing, grooming, dressing, and mobility support.
- Documented patient care activities accurately in electronic health records.
- Supported infection control practices by maintaining clean, safe patient environments.
- Repositioned patients and implemented fall-prevention precautions during care.
- Transported patients safely between units, diagnostics, and treatment areas.
- Collected specimens and prepared samples according to clinical protocols.
- Communicated patient needs clearly to nurses and interdisciplinary care teams.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Returns Processor
11 Months- Inspected returned merchandise for damage, missing parts, and resale eligibility following quality standards.
- Sorted returns into appropriate disposition paths, including restock, liquidation, repair, and disposal.
- Processed customer returns using handheld scanners, verifying item condition and routing inventory accurately.
- Tracked return statuses in warehouse systems, maintaining accurate inventory and transaction records.
Sales Associate, Sous Chef, Warehouse Manager
18 Years 4 Months- Monitored inventory levels, restocked shelves, and reported low-stock items promptly.
- Delivered consultative customer service for Swiss confections, guiding product selections and gift purchases.
- Processed sales transactions accurately using point-of-sale systems and handled cash, card, and gift payments.
- Maintained polished merchandise displays, ensuring seasonal presentation standards and product freshness.
- Prepared food in a timely manner
- Directed and supervised those under me to make sure quality standards were met
- Supervised kitchen staff during prep, service, and closing procedures.
- Maintained quality consistency across dishes during high-volume service periods.
- Resolved kitchen workflow issues to improve speed, organization, and team performance.
- High quality and quick customer service
Education
Certified Nursing Assistant - CNA
High School Diploma
Skills
Direct patient care
Basic life support
Effective communication
Time management
Patient care quality
Patient advocacy
Patient safety practices
Behavior redirection
Inventory management
Supply restocking
Attention to detail
Detail-oriented
Organized
Interests
Enjoy participating in lifting weights/cardio for overall physical and mental well-being.
Cooking
Baking
I enjoy helping others and giving back to the community.
Happy hours!
Hiking
Traveling
Timeline
Nursing Assistant
Saint Lukes Health System
09.2022 - CurrentRead More
Returns Processor
Amazon
01.2022 - 12.2022Read More
Sales Associate, Sous Chef, Warehouse Manager
Andre'S Confiserie Suisse
09.2003 - 01.2022Read More
Saint Lukes
Certified Nursing Assistant from CNA
Read More
Eagle Heights
High School Diploma
Read More
Bee Award
I received the bee award at Saint Lukes. This embodies someone who is compassionate, thorough, skilled, and exceptional. I aim to be all these things and provide the best possible care in whatever area I am working!!!