Laura Jalove
Summary
Compliance professional offering 10 years of progressive career development and expertise in compliance, privacy, and the legal field. Exceptional communicator, network builder and quality focused team driver. Special skills in interpreting and summarizing regulations to drive organization-wide compliance.
Overview
13
13
years of professional experience
Work History
Compliance & Privacy Manager
TIVITY HEALTH
05.2019 - Current
- Design and implement Compliance & Privacy training for the organization in accordance with applicable laws and regulations
- Work with leadership and internal stakeholders to provide additional or individualized training when needed
- Develop internal communications to the organization to educate on Compliance & Privacy topics
- Identified and implemented a vendor to assist the organization in managing state privacy laws, consent and preferences application, and vendor management process
- Draft and update the organization’s Compliance & Privacy policies to ensure continued adherence to applicable laws and regulations
- Consistent reviews and updates of these documents allowed for less findings during customer audits
- Manage the organization’s ethics reporting process and conduct investigations in collaboration with internal departments and leadership
- Manage the monthly exclusion verification process for colleagues, contractors and vendors
- Chair of the organization’s Compliance & Security Committee and Policy Committee and prepare reporting of compliance and privacy trends for the Board
- Collaborate with external health plan customers during auditing of the organization’s Compliance Program
- Work with internal departments on internal or external auditing requests and provide input or education on best practices.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Initiated new projects that resulted in increased productivity across departments.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Created training modules and documentation to train staff.
Regulatory Compliance Analyst
EVICORE HEALTHCARE
Franklin, TN
04.2018 - 05.2019
- Track state and federal regulation and statutes to ensure clinical turnaround times were met
- Assist in the monitoring and auditing for compliance with internal privacy and security disclosures
- Review Master Service Agreements and Business Associate Agreements to ensure compliance with state and federal regulations
- Communicate proposed and enacted bill legislation as it pertains to certain lines of business
- Maintain privacy and confidentiality of records, conditions, and other information relating to clients, members, and employees
- Respond to record and subpoena requests regarding litigation.
Claims Appeal Coordinator
EVICORE HEALTHCARE
Franklin, TN
04.2017 - 04.2018
Paralegal
RANDSTAD TEMP AGENCY
Franklin, TN
01.2016 - 01.2017
Paralegal
KINNALLY FLAHERTY KRENTZ LORAN HODGE & MASUR
Aurora, IL
01.2015 - 01.2016
Paralegal
TRESSLER LLP
Chicago, IL
01.2014 - 01.2015
Customer Service Representative
QUINLAN & FABISH MUSIC COMPANY
Burr Ridge, IL
01.2011 - 01.2014
Paralegal Intern
LEAVENS, STRAND, GLOVER & ADLER
Chicago, IL
01.2013
Marketing Intern
WARNER MUSIC GROUP
Los Angeles, CA
01.2010
Education
Master’s Jurisprudence, Compliance & Enterprise Risk Management -
Loyola University Chicago School of Law
Certificate in Paralegal Studies -
Loyola University Chicago
Bachelor of Science, Music Business -
Bradley University
Skills
- Strategic Planning
- Policy Implementation
- Verbal and Written Communication
- Cross-Functional Team Management
- Time Management
- Complex Problem-Solving
- Staff Training and Development
- Key Performance Indicators
- Project Management
- Cross-Functional Teamwork
Timeline
Compliance & Privacy Manager
TIVITY HEALTH
05.2019 - Current
Regulatory Compliance Analyst
EVICORE HEALTHCARE
04.2018 - 05.2019
Claims Appeal Coordinator
EVICORE HEALTHCARE
04.2017 - 04.2018
Paralegal
RANDSTAD TEMP AGENCY
01.2016 - 01.2017
Paralegal
KINNALLY FLAHERTY KRENTZ LORAN HODGE & MASUR
01.2015 - 01.2016
Paralegal
TRESSLER LLP
01.2014 - 01.2015
Paralegal Intern
LEAVENS, STRAND, GLOVER & ADLER
01.2013
Customer Service Representative
QUINLAN & FABISH MUSIC COMPANY
01.2011 - 01.2014
Marketing Intern
WARNER MUSIC GROUP
01.2010
Master’s Jurisprudence, Compliance & Enterprise Risk Management -
Loyola University Chicago School of Law
Certificate in Paralegal Studies -
Loyola University Chicago
Bachelor of Science, Music Business -
Bradley University
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