Laura Jarvis
1919 W Tarrant Rd #1906,TX
Summary
Proactive and results-driven professional with experience at Quality Assurance Dresses, adept in customer service and technical software skills. Excelled in teamwork, significantly enhancing project efficiency, and demonstrated quick learning abilities by mastering new software, leading to improved operational workflows. Achieved commendable reduction in workload through strategic task management and superior organizational skills.
Overview
3
3
years of professional experience
Work History
Intern
Quality Assurance Dresses
03.2024 - 03.2025
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Warehouse Worker
Khols
04.2024 - 12.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Customer Service Representative
Dollar Tree
11.2021 - 12.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
GED -
05-2010
Skills
- Teamwork and collaboration
- Packaging and labeling
- Customer service
- Quick learner
Timeline
Warehouse Worker - Khols
04.2024 - 12.2024
Intern - Quality Assurance Dresses
03.2024 - 03.2025
Customer Service Representative - Dollar Tree
11.2021 - 12.2022
Katy High School - GED,
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