Laura Jasso
Sundown,TX
Summary
Dedicated warehouse package handler skilled in loading and unloading, committed to safety and team collaboration. Known for attention to detail and adaptability in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Warehouse Package Handler
FedEx:Ground
Lubbock, TX
12.2025 - 12.2025
- Learned safety protocols and best practices for efficient warehouse operations.
- Assisted with loading and unloading packages to ensure timely deliveries.
- Collaborated with team members to meet daily shipping and receiving goals.
- Maximized storage space utilization by organizing packages in a logical, systematic manner according to size and weight.
- Adhered to company quality standards when inspecting packages for damage or defects, taking corrective action when necessary.
Teacher
Agape Learning Academy
Lubbock, TX
03.2024 - 11.2025
- Developed engaging lesson plans tailored to diverse student needs.
- Implemented innovative teaching strategies to enhance student understanding and retention.
- Facilitated classroom discussions that encouraged critical thinking and collaboration among students.
- Assessed student progress through standardized testing and customized evaluations.
- Maintained a positive learning environment by establishing clear expectations and guidelines.
- Collaborated with parents to provide updates on student performance and behavior.
- Integrated technology into lessons to support interactive learning experiences for students.
- Participated in professional development workshops to refine teaching practices and strategies.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
Subway Cashier
SUBWAY®Restaurants
Sundown, TX
04.2024 - 08.2024
- Operated cash register efficiently, processing customer transactions swiftly and accurately.
- Assisted customers with menu selections, enhancing overall dining experience.
- Maintained cleanliness and organization of service area, ensuring compliance with health standards.
- Supported inventory management by restocking supplies and monitoring product levels.
- Collaborated with team members to ensure timely service during peak hours.
- Handled customer inquiries and resolved issues promptly, fostering positive relationships.
- Implemented promotional offers effectively, contributing to increased sales volume.
- Trained new employees on cash handling procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
JCPenney
Lubbock, TX
07.2022 - 04.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer balance throughout shifts.
- Collaborated with team members to improve store operations and customer experience.
- Handled returns and exchanges while adhering to company policies.
- Promoted loyalty programs to enhance customer engagement and retention.
- Organized merchandise displays to optimize sales potential and store aesthetics.
- Trained new cashiers on register procedures and customer service standards.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Developed rapport and fostered brand loyalty by offering personalized service.
Education
Bachelor of Science - Elementary Education
Grand Canyon University
Phoenix, AZ07-2029
High School Diploma -
Sundown High School
Sundown, TX05-2022
Skills
- Heavy lifting
- Sorting packages
- Loading and unloading
- Package scanning
- Warehouse safety
- Team collaboration
- Fragile item handling
- Relationship building
- Lesson planning
- Classroom management
- Motivating students
- Student engagement
- Behavior management
- Parent-teacher communication
- Classroom instruction
- Child development
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Cash handling
- Time management skills
- Money handling
- Reliability and punctuality
- Customer service excellence
Timeline
Warehouse Package Handler
FedEx:Ground
12.2025 - 12.2025
Subway Cashier
SUBWAY®Restaurants
04.2024 - 08.2024
Teacher
Agape Learning Academy
03.2024 - 11.2025
Cashier
JCPenney
07.2022 - 04.2023
Bachelor of Science - Elementary Education
Grand Canyon University
High School Diploma -
Sundown High School