Laura-jean McCoy
New Waverly,TX
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Millennium Physician Group
Shenandoah, TX
11/15/21 - Current
- Assisting doctors with entering patient orders
- Prior authorizations
- Sending medication prescriptions
- Prepping patient's charts
- Calling patients with lab results or mediation dosages
- Ordering specialty testing such as molecular testing and genetic testing
- Assisting co-workers with daily task if they need help to keep patient health our number one priority
Medical Receptionist
Spring Creek Urology Specialists
Conroe, TX
11.2020 - 11.2021
- Checked patients in and out for appointments and collected co-payments.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Processed referrals for specialist care when requested by physicians or patients.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Routed laboratory or diagnostic results to appropriate staff.
- Verified insurance coverage for appointments and collected co-payments as required.
- Compiled and coded patient information or data in appropriate computer system.
- Informed patients of financial responsibilities prior to rendering services.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Took messages from patients and promptly relayed to appropriate staff.
- Compiled physical and digital documents, charts and reports.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Medical Receptionist
Pulmonary & Sleep Specialists
Conroe, TX
06.2019 - 11.2020
- Checked patients in and out for appointments and collected co-payments.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Processed referrals for specialist care when requested by physicians or patients.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Verified insurance coverage for appointments and collected co-payments as required.
- Compiled and coded patient information or data in appropriate computer system.
- In coming call and outgoing calls to patient to schedule and reschedule.
Education
High School Diploma -
Huntsville High
Huntsville06-2016
Skills
- HIPAA Compliance
- Medical Terminology
- Payment Collection
- Patient Scheduling
- Patient Flow Management
- Indirect Patient Care
- Patient-Focused Care
- Data Entry
- Communicating With Patient Families
References
References available upon request.
Timeline
Medical Receptionist
Spring Creek Urology Specialists
11.2020 - 11.2021
Medical Receptionist
Pulmonary & Sleep Specialists
06.2019 - 11.2020
Medical Assistant
Millennium Physician Group
11/15/21 - Current
High School Diploma -
Huntsville High
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