Laura Jenkins

Responsible for facilitation of annual Process Level Risk Assessments and Product Risk Assessments by overseeing first line business partners in execution of assessments
Review data to ensure first line business partners appropriately identify “in scope” risk categories (including but not limited to Business Continuity, Change Management, Data Management, Internal and External Fraud, Model Risk, PM&E, Third Party, Credit Risk, AML, External Reporting, etc..)
Using key indicators (including but not limited to above threshold failure modes, loss events), consults with business partners in identifying where significant inherent risk exposure exists
Consults with business partners on size of exposure of risks identified in accordance with Enterprise Risk Standard
Evaluate where potential gaps in controls exists and advise on inherent risk levels
Propose and create mitigation plans to achieve appropriate and approved levels of residual risk within the business unit

Achievements while in this role:

• Achieved highest rating of "Very Effective" for each Process Level Assessment completed in 2020, 2021 and 2022
• Worked effectively in fast-paced environments
• Assisted with day-to-day operations, working efficiently and productively with all team members
• Organized and detail-oriented with strong work ethic
• Demonstrated respect, friendliness and willingness to help wherever needed
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution

Perform loss event root cause analysis to understand why the loss occurred and take appropriate actions to reduce the likelihood and impact of similar future losses

Consult process owner and process manager on containment and recovery action items and timelines

Achievements while in this role:

• Gained strong leadership skills by managing projects from start to finish
• Identified issues, analyzed information and provided solutions to problems
• Managed time efficiently in order to complete all tasks within deadlines
• Strengthened communication skills through regular interactions with others

Successfully managed the transition of all Business Risk Office operational and compliance controls to the first line functional area for business ownership and execution
Assisted in operational and compliance controls automation to ensure 100% coverage

• Demonstrated strong organizational and time management skills while managing multiple projects.
• Managed time efficiently in order to complete all tasks within deadlines.
• Proven ability to learn quickly and adapt to new situations.

Responsible for execution, vetting and reporting of compliance and operational controls
Identify control gaps and consult process owner pertaining to control creation and implementation

Achievements while in this role:

• Passionate about learning and committed to continual improvement
• Demonstrated creativity and resourcefulness through development of innovative solutions
• Cultivated interpersonal skills by building positive relationships with others

Assistant Buyer working directly with dealerships to purchase customer Retail Installment Contracts
Maintain relationships with dealerships

Achievements while in this role:

• Built and maintained dealer relationships while providing high level of expertise
• Created and maintained databases to track customer discussions and preferences for accurate, updated records

Review and complete customer auto loans by ensuring documents submitted by dealerships are complete and accurate
Maintain current knowledge of all internal policies, procedures and external regulations (including but not limited to
AML and KYC)