Laura M Jimenez, LMSW
25 Courtyard Cir, Conroe,Texas
Summary
Conscientious, reliable, and hardworking professional with extensive experience at providing guidance, support and assistance in a wide variety of positions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Outgoing with strong inter-personal skills driven to help meet team goals.
Overview
24
24
years of professional experience
1
1
Certificate
Work History
Angels Loft Resale Store Manager
Angel Reach Inc
10.2023 - 02.2024
- Successfully sought volunteers, packed up the old Angels Loft Resale shop and re-opened a larger store within two weeks
- Planned and executed a successful ribbon cutting ceremony for the Grand Opening Celebration
- Utilized volunteers to sort donations, clean the store, and assist customers on the sale floor
- Successfully managed four employees, various interns, and volunteers
- Increased store profitability by advertising store inventory and sales on Social Media
- Improved customer satisfaction through personal attention to customer's wants and needs
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Maintained open lines of communication with the Angel Reach Executive Director, sharing pertinent information about store performance and requesting support when needed.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Social Service Supervisor (I and II)
Kern County Department Of Human Services
11.2015 - 07.2021
- Provided supervision of over 75 different Social Service Workers in Kern County in over ten different units
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Conducted community workshops to promote different programs and educate public on available services.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Social Service Worker (I-V)
Kern County Department Of Human Services
09.2000 - 11.2015
- Performed case management activities of families in the Child Welfare System in Kern County.
- Various units worked included Family Maintenance, Family Reunification, Emergency Response, Permanent Placement, Hotline, Relative Assessment Unit, Court Intake, and Probate Court.
- Counseled 100's of individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
- Secured housing, medical care and employment for clients by collaborating with various community agencies.
- Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
- Attended countless hours of meetings, conferences and training courses to advance professional knowledge of social work.
- Documented client progress and activities in accordance with agency policies and procedures.
Substitute Teacher
Bakersfield City School District
01.2000 - 06.2000
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Provided instruction for students in core subject areas.
- Administered standardized assessments with strict requirements and documented information in permanent records.
- Worked with principal's office on disciplinary and safety issues.
Education
Masters - Social Work
California State University - Bakersfield
Bakersfield, CA06.2009
Bachelor of Arts - Psychology
California State University - Bakersfield
Bakersfield, CA12.1995
Skills
- Verbal and Written Communication
- Supervision and Mentoring
- Managing Cases
- Accurate Documentation
- Crisis Intervention
- Exceptional Communicator
- Emotional Support
- Social Justice
- Grief Support
- Child Abuse and Neglect Identification
- Team Meetings
- Client Guidance
- Team Development
- POS Systems
- Promotional planning
Certification
- License - Licensed Master Social Worker (LMSW) in the State of Texas #110182, Expires 06/30/2025
- CPR/AED, Standard First Aid, and Bloodborne Pathogens (BLS) Course Completed 05.05.2023 through American Health Care Academy (on-line course)
Timeline
Angels Loft Resale Store Manager
Angel Reach Inc
10.2023 - 02.2024
Social Service Supervisor (I and II)
Kern County Department Of Human Services
11.2015 - 07.2021
Social Service Worker (I-V)
Kern County Department Of Human Services
09.2000 - 11.2015
Substitute Teacher
Bakersfield City School District
01.2000 - 06.2000
Masters - Social Work
California State University - Bakersfield
Bachelor of Arts - Psychology
California State University - Bakersfield