Laura J. Leehan
Senior Living Professional
Guthrie
Summary
Experienced Senior Living professional with over 10 years of leadership in Assisted Living and Memory Care. Certified Dementia Practitioner dedicated to serving seniors. Skilled in community operations, regulatory compliance, and policy development to maintain industry standards. Proven HR Director with expertise in implementing HR policies, procedures, and strategies for training and staffing. Knowledgeable in Sales & Marketing, Business Office Management, and Clinical Operations, enhancing community efficiency and cost-effectiveness. Exceptional organizational and interpersonal skills lead to consistently high-quality outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Executive Director
Dorset Place Memory Care
05.2025 - Current
- Lead all aspects of community operations, including Clinical, Life Enrichment, Dining Services, Maintenance, and Business Office functions.
- Oversee and manage departmental budgets, aligning financial performance with quality care standards.
- Implement and train staff on therapeutic dementia care programming models tailored to the cognitive, emotional, and physical needs of residents.
- Ensure regulatory compliance and survey readiness by conducting internal audits, training, and quality assurance reviews.
- Collaborate with families, healthcare professionals, and corporate leadership to ensure exceptional resident experiences and outcomes.
- Direct Sales & Marketing initiatives, including managing inquiry-to-move-in processes, conducting tours, and driving census growth through strategic referral and community relationship development.
Human Resources Director
Quail Ridge Assisted Living
02.2023 - 05.2025
- Oversee a workforce of 127 employees across all departments.
- Manage full-cycle recruiting, including interviewing and hiring for all departments.
- Process semi-monthly payroll, calculating hours worked, overtime, and paid time off (PTO).
- Create and implement payroll and financial reports to track labor costs and budget efficiency.
- Develop and maintain job descriptions and interview guides for all departments.
- Conduct staff onboarding, orientation, and continuing education programs.
- Oversee state compliance for employees, maintaining state survey readiness at all times through regular audits and documentation.
- Ensure compliance with employment laws, regulations, and best practices.
- Develop and update community policies and procedures to align with state requirements and organizational goals.
- Demonstrate excellent written, verbal, and interpersonal communication skills to foster a positive and collaborative work environment.
Memory Care Program Director
The Veraden
06.2021 - 12.2022
- Develop and implement meaningful programming for residents.
- Train and schedule staff to meet operational needs.
- Support clinical leadership in addressing residents’ needs and concerns.
- Maintain a clean, safe and compliant environment.
- Facilitate monthly care giver support group.
- Identify and proactively mitigate safety risks and concerns to ensure a secure and compliant environment.
- Actively participate in sales tours of the memory care neighborhood, providing expert guidance on dementia and Alzheimer’s programming to prospective families and residents.
- Create activity calendars based on dementia/Alzheimer’s guidelines.
Life Enrichment Coordinator
Legend at Jefferson’s Garden
12.2018 - 06.2021
- Plan and execute daily activities for residents.
- Implement creative and meaningful programming to enhance resident engagement.
- Create monthly calendars and quarterly newsletters.
- Conduct sales tours and coordinate marketing events.
- Oversee seasonal community decorations.
CSA, (Business Office/HR)
Legend at Jefferson’s Garden
04.2015 - 12.2018
- Review and recruit new applicants through applicant tracking systems.
- Conduct onboarding and preliminary training on company rules, regulations, and policies.
- Manage HR needs and provide administrative support to department heads.
- Maintain electronic schedules, manage time clock systems, and process payroll.
- Assist with marketing events, and community tours.
- Process monthly rent statements, track expenses, and handle accounts receivable (AR) and accounts payable (AP).
- Expense tracking and reporting of monthly departmental budgets and spend down sheets.
Education
The King’s University
Southlake, TXundefined
Clinical Pastoral Education, OKC VA Healthcare System
04.2018
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Career Tech Trade School
New York, NY01.1998
Skills
- Budgeting and financial management
- Staff management
- Relationship building
- Innovation and creativity
- Compliance and regulations
- Resident satisfaction
- Human resources management
- Vendor relations
- Sales management
- Team leadership, training, and development
- People and culture
Certification
- RCAL Administrator License (Oklahoma) January 2025
- ACMA, Respiratory, Glucose/Insulin 2023
- Certified Dementia Practitioner 2022
- Activities & Social Services Director 2017
- PC Specialist (Administrative) 1998
Internships
- Chaplain, Oklahoma City VA Healthcare System 04/2017 to 04/2018
- Chaplain, Aspire Hospice, Oklahoma City 04/2017 to 10/2017
Timeline
Executive Director
Dorset Place Memory Care
05.2025 - Current
Human Resources Director
Quail Ridge Assisted Living
02.2023 - 05.2025
Memory Care Program Director
The Veraden
06.2021 - 12.2022
Life Enrichment Coordinator
Legend at Jefferson’s Garden
12.2018 - 06.2021
CSA, (Business Office/HR)
Legend at Jefferson’s Garden
04.2015 - 12.2018
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Clinical Pastoral Education, OKC VA Healthcare System
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Career Tech Trade School
The King’s University
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