Laura Johannes

People Management

-hire, train and develop a team of 10-12 technicians

-schedules according to budget and needs or the business

Pharmacy Workforce Management

-champions positive customer experiences and handles customer

complaints

-interacts with insurance companies and doctors offices

-mentors and drives daily technician tacks

Business Management

-maintains proper inventory through ordering, receiving and returns

-reviews and develops pharmacy metrics

-files and organized all pharmacy records

-provided customer service, data entry and filling prescriptions in a fast pace pharmacy

-helped tain and develop technicians

-maintained inventory

-balanced daily cash reports and ledges

-maintained receiving records and interacted with vendors

-assist store manager in all aspects of running the store

-manage, train and supervise staff in all departments

-meet sales and inventory budgets