Summary
Overview
Work History
Education
Skills
Freelance
Interests
Timeline
Generic

Laura Kaelber

Baltimore,United States

Summary

Accomplished marketing professional with 14 years of experience developing and implementing strategic approaches to drive sales and bottom-line profitability. Strong communicator with natural leadership skills, high energy and a passion for branding. Adept at building content and campaigns to increase sales and client retention. Expertise in management of campaigns begins at concept creation to execution and analysis for a mid-size boutique bank. Have worked in roles that determine the voice of a brand, and working with external vendors to ensure consistency and adherence.

Overview

15
15
years of professional experience

Work History

Senior Marketing Manager, B2B Commercial Bank

Capital Bank
Rockville, MD
12.2021 - Current
  • Develops and implements marcom strategies grounded in data analysis
  • Leads cross-functional collaboration in developing the Brand and B2B strategy
  • Works closely with various departments, including compliance, to increase operational effectiveness
  • Conducts audience assessments and research to obtain detailed target consumer personas to maximize conversion.
  • Builds digital content and strategy to drive acquisition.
  • Manages creation of marketing materials, collateral and sales support tools across multiple product lines
  • Designs and tracks A/B and multivariate tests
  • Provided reports on ROI and campaign performance to management, contributing to the roadmap for repeatable and scalable growth
  • Maintains the website while building SEO content to drive organic traffic and lead capture
  • Designs and executes sales-enablement events and symposiums for 50-300 guests to strengthen brand visibility and recognition

Accomplishments:

  • Developed SEO content creation, resulting in a 125% increase in organic traffic year over year
  • Built new digital infrastructure for lead capture supporting various product lines
  • Drove an 85% increase in LinkedIn followership year over year
  • Promoted and managed the opening of 4 new branch locations
  • Executed 4 sales enablement and symposiums annually, each resulting in an average of $5MM in volume

Senior Marketing Manager, B2C Mortgage Division

Capital Bank
Rockville, MD
03.2014 - 12.2021
  • Developed and executed marketing strategies for the mortgage business, collaborating across sales, compliance and executive teams to leverage market trends
  • Managed omnichannel campaigns involving design and coordination of direct mail pieces, landing pages, digital ads, SEM, and email campaigns.
  • Spearheaded the development and management of Velocify lead management system and CRM and back-end coding of digital lead capture and delivery
  • Developed effective lead lifecycle communication strategies
  • Reported performance metrics to leadership to implement changes to processes, determine ROI and increase conversion
  • Served as a subject matter expert building strong relationships with key stakeholders to elicit and capture business goals, translating them into data-driven, customer marketing strategies that directly impact growth

Accomplishments:

  • Delivered 44% of monthly overall volume for mortgage line of business
  • Spearheaded SEO content strategy, resulting in a 1,261% increase in organic traffic over two years
  • Onboarded and customized point of sale experience that increased conversions by 42%
  • Enhanced digital top-of-funnel lead capture, resulting in a 30% increase in conversion

Marketing Coordinator

First Home Mortgage
Bethesda, MD
06.2009 - 03.2014
  • Spearheaded lead capture and drip email campaigns
  • Managed Salesforce lifecycle for retention
  • Executed events to cultivate referral relationships
  • Processed loans and aided our underwriting department

Education

Google Analytics Certification

Jellyfish
2018

Event Industry Innovators Summit

Elevate By BizBash
Washington, DC
2016

Media Arts

Wesley College
Dover, DE
05.2008

Skills

  • Campaign Development
  • Digital Marketing
  • Vendor Management
  • Customer acquisition management
  • Marketing campaign management
  • Proficiencies: Google Analytics, Asana, Excel, Salesforce Marketing Cloud, Eventbrite, Wordpress, MLS, Velocify, Figma
    Social: Facebook, Instagram, Twitter, LinkedIn, Pinterest

Freelance

     

Navy Safe Harbor Foundation

Event Planner, Veterans Day Luncheon 2016-2022

Interests

Home design and renovation, boating, camping, cooking, my Boston Terrier Coraline

Timeline

Senior Marketing Manager, B2B Commercial Bank

Capital Bank
12.2021 - Current

Senior Marketing Manager, B2C Mortgage Division

Capital Bank
03.2014 - 12.2021

Marketing Coordinator

First Home Mortgage
06.2009 - 03.2014

Google Analytics Certification

Jellyfish

Event Industry Innovators Summit

Elevate By BizBash

Media Arts

Wesley College
Laura Kaelber