Summary
Overview
Work History
Education
Skills
Timeline
Laura Kaiser

Laura Kaiser

Olivebridge,NY

Summary

Flexible hard worker ready to learn and contribute to team success.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

39
39
years of professional experience

Work History

School Bus Driver

Onteora CSD
Boiceville, NY
09.2008 - 03.2024
  • Performed pre-trip inspections of the bus according to established procedures.
  • Transported students to school in a timely manner while keeping assigned route schedule.
  • Followed all safety protocols when transporting students with special needs or disabilities.
  • Provided helpful directions and assistance to students during their ride.
  • Communicated effectively with parents regarding student transportation issues.
  • Reported student behavior incidents promptly to the appropriate personnel.
  • Developed positive relationships with students through friendly interactions.
  • Monitored student behavior on the bus and enforced rules consistently.
  • Responded quickly in emergency situations by taking appropriate actions.

Receptionist

Womens Care Center
Kingston, NY
08.2003 - 09.2008
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.

Accounts Receivable Clerk

Catskill Art & Office Supply
Kingston, NY
04.1992 - 05.2003
  • Analyzed customer account information to identify discrepancies or trends in payment history.
  • Processed invoices, credit memos, and other documents related to accounts receivable.
  • Reconciled daily cash receipts with bank deposits.
  • Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
  • Prepared monthly statements for customers and sent out reminder notices when necessary.
  • Conducted research on customer accounts as needed to answer inquiries or resolve issues related to payments received or owed.
  • Collaborated with sales team members to ensure timely collection of outstanding debts from customers.
  • Generated weekly aging reports to track overdue payments from clients and followed up accordingly.
  • Investigated any discrepancies between invoices and purchase orders prior to processing payments.

Food Service Supervisor

Good Samaritan Home Care
Delmar, NY
08.1991 - 04.1992
  • Scheduled staff shifts, monitored attendance, and managed payroll records.
  • Developed menus that met nutritional requirements while staying within budget guidelines.
  • Maintained inventory of supplies, equipment, and food items needed for daily operations.
  • Ordered necessary supplies from approved vendors to maintain adequate stock levels.
  • Provided direction to staff on proper preparation techniques for menu items.
  • Conducted weekly training sessions with staff members on food safety practices and standards.
  • Monitored portion sizes and plate presentation to ensure consistency across all dishes served.
  • Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.

Food Service Supervisor

Northern Dutchess Hospital
Rhinebeck, NY
03.1985 - 06.1990
  • Scheduled staff shifts, monitored attendance, and managed payroll records.
  • Developed menus that met nutritional requirements while staying within budget guidelines.
  • Maintained inventory of supplies, equipment, and food items needed for daily operations.
  • Ordered necessary supplies from approved vendors to maintain adequate stock levels.
  • Provided direction to staff on proper preparation techniques for menu items.
  • Conducted weekly training sessions with staff members on food safety practices and standards.
  • Monitored portion sizes and plate presentation to ensure consistency across all dishes served.
  • Coordinated special events such as banquets or catering requests according to customer specifications.
  • Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
  • Assisted in recruiting, interviewing, hiring, onboarding new employees when needed.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
  • Created and adjusted department schedules and individual shift assignments.

Education

High School Diploma -

Red Hook Senior High School, Red Hook, NY
06-1987

Skills

  • Vehicle Inspections
  • Vehicle Maintenance
  • Passenger Assistance
  • Local Traffic Laws
  • Safe Driving Practices
  • Route Navigation
  • Local Street Knowledge
  • Special Needs Assistance
  • Student Supervision
  • Air Brake Certification
  • File Management
  • Clerical Support
  • Data Entry
  • Scheduling
  • Multitasking and Prioritization
  • Scheduling Appointments
  • Organization Skills
  • Activity Reporting
  • Mail Routing
  • Customer Relations
  • Account Monitoring
  • Payment Questions
  • Invoice Processing
  • Collections Understanding
  • Payment Posting
  • Portioning
  • Quality Assurance Policies
  • Staff Leadership
  • Staff Supervision
  • Cooking Techniques
  • Menu Development
  • Food Storage
  • Employee Development
  • Sanitation Standards
  • Food Preparation
  • Menu Planning

Timeline

School Bus Driver - Onteora CSD
09.2008 - 03.2024
Receptionist - Womens Care Center
08.2003 - 09.2008
Accounts Receivable Clerk - Catskill Art & Office Supply
04.1992 - 05.2003
Food Service Supervisor - Good Samaritan Home Care
08.1991 - 04.1992
Food Service Supervisor - Northern Dutchess Hospital
03.1985 - 06.1990
Red Hook Senior High School - High School Diploma,
Laura Kaiser