Laura Kelley
North Little Rock,AR
Summary
Reliable professional with diverse experience in housekeeping, phlebotomy, Correction and emergency dispatch. Recognized for strong organizational skills and the ability to manage high-stress situations effectively, ensuring timely and efficient service delivery.
Overview
12
12
years of professional experience
Work History
Housekeeping
CJTR Billeting
Camp Robinson
05.2026 - Current
- Maintained cleanliness and sanitation standards in guest accommodations.
- Assisted with laundry services, ensuring timely delivery of clean linens.
- Performed routine inspections to identify maintenance needs and report issues.
- Utilized cleaning equipment and products effectively for various surfaces.
- Organized storage areas to improve accessibility and efficiency of supplies.
- Collaborated with team members to ensure seamless housekeeping operations.
- Adapted quickly to changing priorities while maintaining high service standards.
- Developed familiarity with safety protocols and proper handling of cleaning agents.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Dispatcher/Correctional Officer
Winston County Sheriff
Double Springs, AL
07.2024 - 2026
- Coordinated emergency response efforts ensuring timely deployment of resources
- Managed radio communications between units to streamline information flow
- Maintained accurate logs of dispatch activities for operational efficiency
- Assisted in training new dispatch personnel on protocols and systems
- Developed and implemented standard operating procedures for dispatch operations
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Maintained updated and detailed records of calls in physical and electronic database.
- Booked in arrestees, securing property.
- Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
- Ensured compliance with local, state, and federal regulations related to emergency communications.
Paraprofessional
Jefferson County Board of Education
Hueytown, Alabama
10.2021 - 07.2024
- Assisted teachers in implementing individualized education plans for students with diverse learning needs.
- Supported classroom management by facilitating engaging educational activities and promoting positive behavior.
- Monitored student progress and provided feedback to educators on academic and behavioral performance.
- Collaborated with special education staff to develop tailored instructional strategies for students with disabilities.
- Utilized assistive technology tools to enhance learning experiences for students requiring additional support.
- Implemented daily routines that improved student engagement and fostered a productive learning environment.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Phlebotomist/ Cord Blood Coordinator
Lifesouth Community Blood Centers
Birmingham, Alabama
07.2014 - 08.2021
- Maintained accurate records of donations and performed data entry into electronic health systems.
- Assisted in training new staff on phlebotomy l procedures and best practices for donor interaction.
- Ensured proper labeling and handling of blood products to maintain integrity throughout the donation process.
- Monitored inventory levels of supplies and notified management of any shortages or equipment needs.
- Collaborated with healthcare professionals to provide exceptional patient care during donation events.
- Presented educational materials to doctors and expecting mom's. Umbilical cord blood benefits it can treat up to 85 different cancers without the painful procedure of bone marrow.
- Collected blood samples using aseptic techniques, ensuring donor safety and compliance with health regulations.
Education
High School Diploma -
Valdosta High School
Valdosta, GA06.1991
Skills
- Teamwork
- Housekeeping
- Customer service
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer and client relations
- Appointment scheduling
- Greeting and seating clients
- Document management
Timeline
Housekeeping
CJTR Billeting
05.2026 - Current
Dispatcher/Correctional Officer
Winston County Sheriff
07.2024 - 2026
Paraprofessional
Jefferson County Board of Education
10.2021 - 07.2024
Phlebotomist/ Cord Blood Coordinator
Lifesouth Community Blood Centers
07.2014 - 08.2021
High School Diploma -
Valdosta High School