Laura Ketcherside
Noblesville,IN
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
27
27
years of professional experience
Work History
Shipping and Receiving Coordinator
Capstone Logistics LLC.
Whitestown, United States
01.2018 - Current
- Managed incoming and outgoing shipments, ensuring accuracy and timeliness
- Collaborated with suppliers and carriers to schedule deliveries and resolve any issues
- Maintained inventory records and performed regular stock checks
- Implemented process improvements to optimize shipping and receiving operations
- Maintained accurate records of incoming and outgoing shipments.
- Coordinated with vendors to ensure timely delivery of products.
- Prepared bills of lading, invoices, and other shipping documents.
- Monitored the movement of materials in the warehouse by utilizing tracking systems.
- Managed daily operations related to freight, including scheduling pickups and deliveries.
- Tracked shipment progress and informed customers about product availability status.
- Ensured that all necessary paperwork is completed accurately prior to shipment release.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Generated invoices and customer estimates using SAP.
- Checked loaded materials compared to work orders for correctness.
- Informed upper management or department heads of items loaded or problems encountered.
- Examined freight to determine loading sequences.
- Monitored workers and reviewed completed work for proper performance.
Quality Inspector
Valeo Lighting Systems
Seymour, IN
03.2021 - 01.2023
- Reviewed and inspected products for conformance to established standards, specifications and customer requirements.
- Performed visual inspections of components for surface defects such as scratches, dents, burrs.
- Conducted dimensional checks with various measuring instruments including micrometers, calipers and gauges.
- Reported any nonconforming parts to Quality Manager or Production Supervisor.
- Monitored production process to ensure quality control standards are met at all times.
- Ensured that all safety procedures were followed while inspecting materials or products.
- Inspected packaging for completeness, correctness and damage prior to shipping out orders.
- Identified and resolved quality issues, escalating critical problems to supervisors.
- Notified supervisors about production problems and helped identify and correct concerns.
- Documented, filed and maintained proper inspection records and quality assurance documents.
- Measured product dimensions to assess compliance with specifications.
- Inspected and repaired products to meet project expectations.
- Followed industry standards and manufacturer instructions to calibrate measurement tools.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
Shipping Clerk
Valeo
Seymour, IN
08.2017 - 03.2021
- Received and distributed incoming packages to designated departments or personnel.
- Verified shipping documents for accuracy.
- Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
- Generated and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation.
- Inspected freight containers to ensure they met safety standards prior to loading them onto trucks.
- Maintained inventory control system to ensure accurate tracking of all shipped items.
- Provided assistance in the loading and unloading process of goods from vehicles when necessary.
- Worked closely with internal departments such as purchasing and receiving to ensure timely delivery of products.
- Ensured that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
- Reviewed carrier invoices for accuracy before submitting them for payment processing.
- Monitored stock levels within the warehouse and notified management when supplies needed replenishing.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Obtained required documentation to process shipments and support movement.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Organized storage areas to maximize movement and minimize labor.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Identified order discrepancies and damaged items and notified supervisor.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Determined shipping methods, routes or rates for materials to be shipped.
Team Lead
Valeo
Seymour, IN
04.2014 - 08.2017
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Monitored team performance against targets, taking corrective action where necessary.
- Identified opportunities for process improvements, implementing changes when required.
- Motivated staff through positive reinforcement techniques.
- Maintained accurate records of employee attendance and task completion times.
- Delegated tasks appropriately according to individual skill sets.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Fostered positive employee relationships through communication, training and development coaching.
- Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
- Followed staffing strategies to achieve production goals.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Worked closely with shipping, warehouse and other personnel to coordinate movements and keep workflows smooth.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Maintained daily inventory to facilitate successful material distribution.
Laborer
Valeo
Seymour, IN
06.1997 - 04.2014
- Worked with team members to ensure efficient workflow throughout the day.
- Followed all safety procedures when handling hazardous materials in the laboratory setting.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Ensured that all personal protective gear was worn at all times while on the job site.
- Understood and followed oral and written directions.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Education
High School Diploma -
Springville Christian School
Springville05.1989
Skills
- Shipping and receiving operations
- Inventory management
- Attention to detail
- Problem-solving
- Forklift operation
- Teamwork
- Communication
- Organizational skills
- Records Management
- Shipment Verification
- Equipment Operations
- Inventory Management
- Invoice Processing
- Decision-Making
- Work Order Explanation
- Computer Skills
- Logistics Oversight
- Safety Standards
- Positive Attitude
- Clear Communication
- Basic Mathematics
- Forklift Operation
- Loading and Unloading
- Shipping and Receiving
- Mentoring and Training
- Attention to Detail
- Team Management
- Email and Phone Communication
About me
After 25 years at my first real job, I moved to Noblesville to be close to family. I have enjoyed my time at Frito Lay via Ryder and Capstone, however I am keeping my options open. I bring a positive attitude, strong work ethic and an abundance of energy. Thank you for your consideration.
Timeline
Quality Inspector
Valeo Lighting Systems
03.2021 - 01.2023
Shipping and Receiving Coordinator
Capstone Logistics LLC.
01.2018 - Current
Shipping Clerk
Valeo
08.2017 - 03.2021
Team Lead
Valeo
04.2014 - 08.2017
Laborer
Valeo
06.1997 - 04.2014
High School Diploma -
Springville Christian School