Laura Khullar
Haslet,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Program Administrator
Baylor University Medical Center
04.2023 - Current
- Strong communication and interpersonal skills in coordinating with applicants, faculty, and stakeholders
- Manage application process, coordinate interviews, and facilitate communication between applicants and faculty
- Handle logistical tasks such as scheduling rotations and organizing educational seminars
- Manage administrative duties related to funding and stipends
- Serve as liaison between fellowship program, hospital administration, and accrediting bodies
- Ensure compliance with regulations and standards
- Developed and maintained comprehensive database of program participants, helping to track progress and ensure appropriate follow-up actions were taken as needed.
- Managed budget allocations effectively, ensuring optimal use of resources and timely delivery of services.
Shift Lead / Server
Chili's Bar And Grill - Brinker International
02.2019 - 03.2020
- Trained and mentored new food servers
- Developed and implemented efficient methods of serving food to customers
- Displayed a thorough understanding of food safety procedures
- Effectively managed customer requests and complaints
- Promptly addressed any customer concerns
- Upheld the highest standards of hygiene and cleanliness in the food service area.
Lead Pre-K Teacher
Rose Hill Kinder Care
05.2017 - 09.2019
- Established positive relationships with students and their families to promote successful learning environment
- Supervised staff of 8 teachers to ensure quality instruction in classroom
- Developed and implemented curriculum that was aligned to state standards
- Facilitated team meetings to review student progress and ensure compliance with school policies
- Developed and implemented strategies to ensure student safety in classroom
- Collaborated with other teachers to share best practices and develop new instructional strategies.
- Enhanced student comprehension by incorporating various learning styles and strategies in lesson planning.
Sales Associate
24 Hour Fitness
10.2016 - 12.2017
- Recommended new products to customers, resulting in a significant amount of add-on business
- Processed payments by totaling purchases and processing checks, cash and store or other credit and debit cards
- Shared product knowledge with customers, explaining the features, values, and benefits of each product
- Assisted in training new sales associates, fostering a positive work environment by consistently treating all employees and customers with respect and kindness
- Professionally resolved all customer complaints while prioritizing customer satisfaction
- Achieved personal sales and profitability goals by consistently and pro-actively engaging guests using the company sales process.
Server
Olive Garden - Darden Restaurants
12.2015 - 09.2016
- Managed wine service, table service, bar duties, stock control, venue cleaning, and all other day-to-day running duties
- Carried out opening, closing, and shift-change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Strategically timed check-ins with customers to take orders and confirm meal satisfaction after delivery, taking action to correct any problems
- Maintained accurate register through correct billing, payment processing, and cash management practices
- Trained new servers on food safety and proper customer service techniques
- Adeptly managed multiple tables simultaneously while keeping customers satisfied.
Customer Service Representative
Focus Services Inc.
01.2015 - 07.2015
- Monitored customer service emails and responded accordingly
- Assisted customers with product installation and troubleshooting
- Assisted customers with billing and account inquiries
- Collaborated with cross-functional teams to resolve customer issues
- Utilized problem-solving skills to quickly resolve customer issues
- Submitted requests to proper department to prevent reoccurring issues, recommending process and procedure improvements.
Education
Bachelor of Science - Engineering Project Management
Ohio University
Remote05.2025
Associate of Science - General Studies
Collin Community College
Plano, TX04.2022
Skills
- Project Management
- PMBOK
- Remote Team Management
- Continuous Improvement
- Cultural Sensitivity
- Decision-Making
- Strategic Planning
- Performance monitoring
- Proficient in Agile and Scrum frameworks
- Skilled in Microsoft Office
- Tableau
- SQL
- Meeting facilitation
- Attention to Detail
Hobbies
Jujitsu
Adventuring in nature
Learning about new cultures and religions
Reading Fiction
Writing Fiction
Timeline
Program Administrator
Baylor University Medical Center
04.2023 - Current
Shift Lead / Server
Chili's Bar And Grill - Brinker International
02.2019 - 03.2020
Lead Pre-K Teacher
Rose Hill Kinder Care
05.2017 - 09.2019
Sales Associate
24 Hour Fitness
10.2016 - 12.2017
Server
Olive Garden - Darden Restaurants
12.2015 - 09.2016
Customer Service Representative
Focus Services Inc.
01.2015 - 07.2015
Bachelor of Science - Engineering Project Management
Ohio University
Associate of Science - General Studies
Collin Community College
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