Laura Kristman
Paulden,PA
Summary
Dynamic entrepreneur with a proven track record in small business operations and customer relations, notably with 3 Amish Ladies & an English Woman Cleaning Service. Expert in business development and negotiation, achieving financial growth through strategic marketing and exceptional service. Skilled in building and leading high-performing teams, demonstrating outstanding verbal communication and relationship-building abilities.
Overview
15
15
years of professional experience
Work History
Owner
3 Amish Ladies & an English Woman Cleaning Service
01.2014 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Owner
Sporty Smiles Photography
01.2010 - 12.2014
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Education
Associate of Arts - Business Administration
University of Phoenix
ArizonaSkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Staff hiring
- Business Development
- Business launch
- Business Administration
- Business marketing
- Negotiation
- Conflict Resolution
Timeline
Owner
3 Amish Ladies & an English Woman Cleaning Service
01.2014 - Current
Owner
Sporty Smiles Photography
01.2010 - 12.2014
Associate of Arts - Business Administration
University of Phoenix
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