Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura LaBranche

Newmarket,NH

Summary

Results-driven DevOps Engineer at BNY Mellon with expertise in infrastructure automation and monitoring. Enhanced software delivery efficiency through CI/CD pipelines and optimized system performance. Proven ability to collaborate effectively with cross-functional teams, leveraging strong troubleshooting skills to resolve issues swiftly and ensure high availability.

Overview

10
10
years of professional experience

Work History

DevOps Engineer

BNY Mellon
Boston, MA
04.2022 - Current
  • Automated deployment processes using CI/CD pipelines to enhance software delivery efficiency.
  • Collaborated with cross-functional teams to troubleshoot and resolve infrastructure issues promptly.
  • Implemented monitoring solutions, ensuring system reliability and performance optimization across platforms.
  • Leveraged AI to automate tasks in assisting with Python scripts

Associate DBA

Bottomline Technologies
Portsmouth, NH
04.2019 - 03.2022
  • Administered database performance tuning and optimization strategies to enhance system efficiency.
  • Utilized Prometheus and Grafana tools to enhance visibility in to our active PostgreSQL databases.
  • Implemented data backup and recovery solutions ensuring data integrity and high availability for our PostgreSQL databases.
  • Developed and maintained documentation for database configurations, procedures, and standards.
  • Collaborated with development teams to design database structures supporting application functionality.

Integration Specialist

Amadeus Hospitality
Portsmouth, NH
01.2017 - 03.2019
  • Designed and implemented integration solutions for hospitality management systems.
  • Collaborated with cross-functional teams to streamline data exchange processes.
  • Conducted system testing and troubleshooting to enhance operational efficiency.
  • Developed training materials and provided support for end-users on integrated systems.

Senior Support Analyst

Amadeus Hospitality
Portsmouth, NH
06.2016 - 12.2018
  • Led cross-functional teams to enhance troubleshooting processes and reduce resolution times.
  • Developed training materials and conducted workshops to improve support staff performance.
  • Streamlined ticketing system workflows, resulting in improved response rates and customer satisfaction.
  • Mentored junior analysts, fostering professional development and knowledge sharing within the team.

Education

Master of Science - Computer Science

Southern New Hampshire University
Hooksett, NH
02-2021

Bachelor of Arts - Computer Science

Saint Anselm College
Manchester, NH
05-2013

Skills

  • Infrastructure automation
  • Linux operating system
  • Monitoring and logging
  • Containerization technologies
  • Scripting languages
  • Maintenance and troubleshooting
  • Disaster Recovery
  • Script maintenance and updates

Timeline

DevOps Engineer

BNY Mellon
04.2022 - Current

Associate DBA

Bottomline Technologies
04.2019 - 03.2022

Integration Specialist

Amadeus Hospitality
01.2017 - 03.2019

Senior Support Analyst

Amadeus Hospitality
06.2016 - 12.2018

Master of Science - Computer Science

Southern New Hampshire University

Bachelor of Arts - Computer Science

Saint Anselm College