Laura Lambert
Mesquite,Tx.
Summary
Dynamic team leader excelling in sales, marketing, leasing, resident relations and vendor partnership development. Leveraged effective communication, Onesite, and Microsoft Applications to enhance community engagement and operational efficiency. Achieved notable tenant retention through strategic initiatives, demonstrating a blend of direct sales experience and supervision skills.
Overview
30
30
years of professional experience
Work History
Community Manager
SunRidge Management Group
Dallas, Tx.
06.2022 - 08.2024
- Collaborated with Manager and AVP to monitor property performance
- Coordinated teams including staff, residents, vendors to achieve property goals
- Managed workflow of property to ensure efficient maintenance services
- Ensured meticulous record-keeping across various tasks
- Thoroughly inspected leases for accuracy and compliance
- Establish frequent contact with upper management
- Prepare comprehensive reports on a regular basis
- Monitored and collected outstanding resident balances promptly
- Monitor compliance with eviction policies
- Enhanced resident retention by implementing strategic practices
- Demonstrated available living spaces effectively and persuasively
- Attend and interact with specialized training sessions
- Conducted thorough on-foot inspections of properties and units
- Prepare final account statements
- Handled bill processing for payment
- Cultivated and sustained positive relationships with staff, residents, prospects, and vendors
- Managed properties for operational efficiency
- Developed and implemented strategies to increase community engagement.
- Responded to customer inquiries in a timely manner.
- Analyzed user feedback and identified areas of improvement.
Leasing Consultant
Pinehurst Place Apartments/ASMC
07.2021 - 06.2022
- Greeted prospective and current residents, showed and leased apartments, virtual tours with prospects, reviewed criteria and prequalified applicant
- Gathered all documents and processed applications for perspective residents, generated new leases and move in packets, increased resident retention, assisted with renewals and renters insurance, reviewed and maintained resident files
- Posted rent and all other fees and charges, prepared and deposited payments, and kept monthly binder
- Followed up with perspective residents, and resolved resident issues in a quick consecutive manner
- Assisted with creative marketing ideas, shopped other communities in the surrounding area, completed monthly market survey, assisted with weekly/ monthly reports, and weekly bills
- Monitored unit readiness before move-ins and move-outs.
- Created eviction deferral agreements with existing residents
- Compiled paperwork required for tenant evictions
- Processed move-out notices efficiently
- Kept availability information current consistently
- Recorded changes in occupancy status through onsite database
- Generated and finalized work orders in OneSite
- Engaged potential clients and pursued opportunities
- Enhanced community integration through proactive gesture
- Assisted leadership in meeting project deadlines efficiently
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Maintained accurate records of prospective renters, applications and leases.
Sales Representative Team Leader
Ace Rubber Products
12.1994 - 11.2020
- Excelled at maintaining and growing customer relationships
- Assisted in marketing efforts and managed customer accounts
- Processed purchase orders effectively.
- Managed multiple office support functions
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads and networking activities.
- Conducted market research to identify potential customers and their needs.
- Managed sales department
- Developed and implemented team strategies to increase sales productivity.
- Encouraged team members to exceed individual sales goals.
- Provided training, coaching, and support for new and existing Sales Representatives.
Education
High School -
North Mesquite High School
05-1991
Real Estate -
Champions
Skills
- Supervision and Team Leadership
- Effective Communication Skills
- Resident Relations
- Client Support
- Vendor Partnership Development
- Tenant Retention Strategies
- Project Management
- Market Analysis
- Direct Sales Experience
- Onesite
- Microsoft Applications
References
Available Upon Request
Affiliations
- Reading
- Hiking
- Animals
- Fellowship
Timeline
Community Manager
SunRidge Management Group
06.2022 - 08.2024
Leasing Consultant
Pinehurst Place Apartments/ASMC
07.2021 - 06.2022
Sales Representative Team Leader
Ace Rubber Products
12.1994 - 11.2020
High School -
North Mesquite High School
Real Estate -
Champions
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