Laura Lampe
Fort Wayne,IN
Summary
Dynamic and organized professional with a proven track record at Dupont Hospital, enhancing patient registration processes and training staff. Skilled in multitasking and communication, I implemented improvements that reduced wait times and ensured accuracy in insurance verification, contributing to a seamless patient experience. Punctual and self-motivated, I thrive in fast-paced environments.
Overview
36
36
years of professional experience
Work History
Cook
Fort Wayne Community Schools
Fort Wayne, IN
04.2022 - Current
- Prepare prep lunch notes.with entrees listed and quantity needed to be prepped for lunch each day of the week.
- Cook and Serve breakfast
- Prep food for following days lunches with accompanying recipes
- Cook 3 lunches daily-batch cooking ensures everyone receives fresh hot food
- Ensured compliance with food safety and sanitation regulations
- Collaborated with team members to maintain cleanliness and organization in kitchen areas.
- Production report filled out with correct numbers of food serve
Insurance Verification
Professional Medical Billing Associates
Fort Wayne, IN
06.2015 - 07.2021
- Reduced claim denials, ensuring accuracy in insurance verification and pre-authorization processes.
- Verified insurance status
- Updated demographics
- Corrected denials on insurance information and rebilled for Anthem Blue Cross
Lead Registrar
Dupont Hospital (Lutheran Health Network)
Fort Wayne, IN
07.2001 - 06.2015
- Oversaw patient registration operations ensuring compliance with hospital policies and regulations.
- Trained and mentored new registrars to enhance team performance and provide high quality customer service
- Implemented process improvements that streamlined patient intake procedures, reducing wait times. Using patient tracking boards
- Quality Assurance audit patient information and insurance accuracy to ensure no failed bills
- Verify patient insurance benefits. Obtain collection of payment
- Trained staff on Medicare laws and regulations for billing
- Managed daily fast paced emergency room registration department
Inventory Control Clerk
St Joseph Hospital
Fort Wayne, IN
07.1990 - 07.2001
- Monitored daily inventory levels for all Nursing units
- Assisted in conducting regular cycle counts to maintain inventory accuracy and integrity.
- Utilized inventory management software to track and record incoming and outgoing supplies.
- Trained all new staff on using handheld computers for inventory
- Responsible for computerized ordering of medical supplies
- Receiving of orders on paper and computer ensuring accuracy of supplies received
- Annual inventory of Materials Management and Surgery
Skills
I am a very organized and efficient team member
Punctual
Self Motivated
Excellent communication skills
Strong skills in multitasking
Work well with everyone
Timeline
Cook
Fort Wayne Community Schools
04.2022 - Current
Insurance Verification
Professional Medical Billing Associates
06.2015 - 07.2021
Lead Registrar
Dupont Hospital (Lutheran Health Network)
07.2001 - 06.2015
Inventory Control Clerk
St Joseph Hospital
07.1990 - 07.2001