Summary
Overview
Work History
Education
Skills
Assessments
Personal Information
Timeline
CustomerServiceRepresentative
Laura Jeneault

Laura Jeneault

Human Resource Manager
Canandaigua,NY

Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

8
8
years of professional experience

Work History

Human Resources Manager

Transpo Bus Services
02.2024 - Current
  • Serve as on-site HR Manager supporting 125+ total staff to meet the needs of multiple departments
  • Supervise employee relations issues by monitoring and updating all employee files to ensure the smooth and efficient running of functions
  • Execute overall administrative functions, including updating employee files, leave administrative and benefits management
  • Implemented Paychex's HR Pro package from start to finish
  • Adopt best practices, policies, and procedures in managing inquiries to appropriately resolve issues.

Human Resources Manager

Weco Manufacturing
03.2022 - 10.2023
  • Serve as on-site HR Manager for the Henrietta and Ontario facilities, supporting 100+ total staff to meet the needs of 5 departments
  • Execute overall administrative functions, including updating employee files, quarterly billing, and maintaining employee timesheets to achieve accurate and up-to-date files
  • Process payroll using Paylocity using attention to detail to ensure consistent application of guidelines
  • Adopt best practices, policies, and procedures in managing coverage inquiries to appropriately resolve issues.

HR & Payroll Specialist

JK Findings
12.2021 - 03.2022
  • Process payroll using Ceridian Dayforce, leveraging the software efficiently to maintain a high level of responsiveness
  • Assist department supervisors with talent assessment and acquisition to hire new staff for open positions.

HR Business Partner

EagleView Technologies
09.2021 - 12.2021
  • Led HR department, using solid understanding of HR concepts and principles to oversee functions including payroll, benefits, recruitment, and onboarding
  • Collaborated with upper management on compensation planning to approve promotions and increases while carrying out and reporting on approved changes
  • Filed FMLA/ADA claims, NYS Paid Family Leave (PFL), and disability/WA remaining approachable and responsive throughout to help employees succeed.

Human Resources Generalist

FLACRA
07.2021 - 09.2021
  • Utilized excellent communication skills while answering phones and responding to queries to connect with employees at all levels
  • Formulated plans and structured processes to file all NYS disability claims, paid family leave claims, and FMLA claims, remaining in accordance with labor laws and government guidelines
  • Devised onboarding plans and educated newly hired employees on HR policies, procedures, and regulations to create a positive work environment.

Human Resources Assistant

Rochling Medical Rochester
11.2018 - 07.2021
  • Maintained employee handbook for the company, updating on a quarterly/yearly basis to keep information accurate
  • Focused on employee development and productivity by closely monitoring activities of 25-35 temporary employees and evaluating performance
  • Promoted employees' economic security through benefits administration, including medical benefits, open enrollment, and qualifying life event changes to make a difference in the organization.

Service Coordinator, Dispatcher

O'Connell Electric
05.2016 - 11.2018
  • Processed all work orders for billing, following company guidelines to execute tasks with integrity, compliance, & confidentiality
  • Designed, created, and introduced an efficient onboarding system using process improvement analytics to enhance efficiency
  • Took calls from customers, maintaining the schedule of service calls to coordinate which staff would take calls and when.

Education

Bachelor of Science - Employment Relations

SUNY-Potsdam
Potsdam, NY
05.2000

Associate of Applied Science - Business Administration

Briarcliffe, The College for Business and Technology
Patchogue, NY
06.1994

Skills

  • Benefits Administration
  • Employment & Labor Law
  • Performance Reviews
  • FMLA
  • Workers' Compensation
  • ADP
  • Recruiting
  • Payroll

Assessments

  • HR: Compensation & benefits, Proficient,

Personal Information

Willing To Relocate: Anywhere

Timeline

Human Resources Manager

Transpo Bus Services
02.2024 - Current

Human Resources Manager

Weco Manufacturing
03.2022 - 10.2023

HR & Payroll Specialist

JK Findings
12.2021 - 03.2022

HR Business Partner

EagleView Technologies
09.2021 - 12.2021

Human Resources Generalist

FLACRA
07.2021 - 09.2021

Human Resources Assistant

Rochling Medical Rochester
11.2018 - 07.2021

Service Coordinator, Dispatcher

O'Connell Electric
05.2016 - 11.2018

Bachelor of Science - Employment Relations

SUNY-Potsdam

Associate of Applied Science - Business Administration

Briarcliffe, The College for Business and Technology
Laura JeneaultHuman Resource Manager