I am self motivated, reach for my goals, learn quick, detail oriented, trustworthy, mental toughness, organized and great personality. Professional and gets work done. Team player and independent. On time. Bilingual, Spanish speaker.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sales/Customer Service Manager
PROMARK FINANCIAL
01.2000 - Current
Support our partners and agents with all client communication (Complaints, Compliance, Claim's, Administration Support, Life Insurance and Annuity Inforce and New Business support), helped conserve business to keep clients on the books (Replacements, Cancellations Etc;) and new applications submissions to getting cases paid
Help families with death claims by processing and making sure all is done and paid during a difficult time
Agent associate: Inside sales in Life insurance from CRM clients for cross sales, new business or conserve business.
CA state license.
I am able to identify new business opportunities for our agents, help with all client services, forms/application etc; Role in administration and office manager
Multitasking.
Administration team player and friendly.
Multitasking and completing goals while making sure to prioritize
Making sure the office is in order, order needed supplies and help any visitors.
Creative person and ability to design, print and make business stationary and business cards etc;
I am self motivated, reach for my goals, learn quick, detail oriented, trustworthy, mental toughness, organized and great personality
Professional and gets work done.
On time.
Bilingual, Spanish Speaking and writing.
Underwriting for new applications to submit and process.
Administrative support in office and business processing. Engage to support all clients in person or phone.
Insurance Agent
Allstate Insurance
05.2022 - 06.2023
Insurance Agent & Administration.
Phone sales in Auto, Home and Life Insurance.
Client communication
Education
High school diploma -
Valley High School
Santa Ana, CA
Skills
Customer Relationship Team Team Leadership
Outbound Sales Calls Expertise
Insurance Sales Proficiency Strategy Development Experience
Administrative Support
Sales
Sales Team Leadership
Telemarketing
Policy Evaluation
CRM Software Proficiency
Event Design Expertise
Inside Sales Proficiency
Brand Promotion Expertise
Microsoft Excel
Operational Administration Skills
Experienced in Creating Documents Using Microsoft Word
PowerPoint Proficiency
Critical Analysis Expertise
Effective Communication Skills
Field Sales Expertise
Touch Typing Proficiency
Strong Written Communication
Microsoft Office Proficiency
Content Review Expertise
Financial Services Proficiency
Customer Engagement
Skilled in CRM Software Utilization
Salesforce CRM Expertise
Quantitative Data Interpretation Proficiency
Windows Operating System Knowledge
Front Office Administration
Office Operations Familiarity
Detail-Oriented Planning
Guest Relations Team Leadership
Proficient Bilingual Communicator
Sales Operations Support
Effective Call Management
Management
Data Analysis
Document Preparation Expertise
Certification
CA State Life and Health Insurance, Insurance Producer License.
Laura Lazaro Designs, Designer.
Personal Information
Work Permit: Authorized to work in the US for any employer