Laura L. Britton

• Delivered administrative support to the Executives, Advisors and Talent & Culture team, while successfully coordinating company-wide events and activities
• Managed complex calendars across multiple time zones, scheduling high-priority meetings in a fast-paced environment
• Improved meeting productivity by 20% through the implementation of structured agendas and action item tracking, driving more effective outcomes
• Processed travel expenses, reimbursements, and reconciliation for the Executive and Advisor teams via QuickBooks
• Overhauled the receipt reconciliation process, achieving a 90% improvement in accuracy and timeliness
• Handled accounts payable, charitable donations, and employee reimbursement with high efficiency
• Organized internal office events, including catered lunches, birthday celebrations, and off-site meetings to foster employee engagement
• Onboarded new employees and trained staff on new software platforms, (Guru & 15Five), optimizing firm-wide information access and streamlining the annual review process
• Maintained confidentiality and discretion when managing sensitive employee and client information
• Developed and implemented office policies and procedures, ensuring compliance across all departments
• Collaborated with cross-functional teams to enhance office culture and improve team collaboration
• Managed vendor relationships and property management for efficient day-to-day operations
• Served on the Fire and Safety Committee, ensuring workplace safety and OSHA compliance
• Led the ordering process for business cards and branded swag, ensuring timely and cost-effective delivery
• Managed mail and package distribution, including overnight services via FedEx, UPS, and USPS
• Acted as the primary point of contact for vendors, and building management
• Managed office equipment, furniture, hardware, software, and renovation projects, ensuring cost-effectiveness and operational efficiency

• Provided executive-level support to the Executive Vice President & Chief Medical officer, along with their teams, ensuring smooth operational across departments
• Managed complex travel logistics and calendars, coordinating meetings and activities across multiple time zones facilitating meetings across times zones
• Processed business expenses, reports, and reconciliation for the Executive team with attention to detail and accuracy
• Coordinated new hire orientation, office equipment setup, and seamless onboarding, ensuring smooth transitions for new employees
• Supported recruitment efforts by managing resumes, scheduling interviews, and facilitating travel arrangements for candidates
• Organized company events, meetings, and off-site activities to foster team engagement and strengthen company culture
• Managed office space reservations for visitors and coordinated catering for meetings and events to enhance overall experience
• Delivered exceptional services by greeting and ensuring a positive experience for visitors and candidates
• Coordinated mail and package distribution through overnight services (FedEx, UPS, USPS), ensuring timely and efficient delivery
• Monitored office supplies and break room inventory, maintaining cost control while working closely with vendors to manage relationships
• Collaborated with vendors and property management for efficient office operations
• Served as the primary point of contact for vendors, suppliers, and property management, streamlining communication
• Managed contract requests; liaising with legal resources for NDAs, Consulting Agreements, CDAs, MSAs, etc
• Played an active role in the operational decisions as part of the Site Leadership Team for the San Francisco and Oakland offices
• Ensured compliance with OSHA regulations and workplace safety standards as a Fire and Safety Committee member
• Managed ergonomic assessments and training to employees to enhance workplace comfort and productivity
• Developed and maintained the records retention policy in collaboration with Irom Mountain ensuring proper training and compliance across departments
• Created and managed a Business Operations SharePoint site, improving accessibility to critical resources and event information for employees
• Partnered with IT and external contractors to convert office spaces into fully equipped conference rooms, optimizing space utilization

• Delivered administrative support to over 300 employees, ensuring smooth office and facilities operations for optimal productivity
• Conducted regular walkthroughs to maintain cleanliness, organization, and functionality across all workspaces
• Managed company directory, coordinated conference room scheduling, and trained staff on record retention policies for compliance
• Fostered positive relationships with internal teams, external customers, and facilities staff to ensure seamless collaboration and service delivery
• Organized special events, liaised with vendors, and facilitated facilities maintenance requests to ensure timely and effective resolutions
• Established an efficient inventory tracking system, reducing supply shortages and overstock by 50%
• Successfully coordinated comprehensive office relocation, overseeing space planning and mover engagement, resulting in minimal employee disruption
• Streamlined package and mail distribution process, ensuring timely and accurate delivery to staff
• Oversaw office equipment inventory, furniture installation, and ergonomic assessments to enhance employee comfort and workspace efficiency
• Collaborated with vendors to ensure timely and cost-effective service delivery for office needs and facilities management
• Managed the distribution and assignment of security access cards to tenants, maintaining building access security protocols
• Maintained up-to-date emergency contact reports for the San Francisco office, ensuring accurate information for safety and emergency procedures
• Supported Executive Assistants with various administrative tasks and provided backup reception support during peak times

Receptionist

• Managed front desk operations, greeting visitors, and screened incoming calls, ensuring a positive first impression for clients and guests
• Coordinated executive schedules, and travel arrangements, ensuring smooth and efficient planning
• Maintained office supplies and supported meeting and conference room reservations for team events and client meetings
• Processed and tracked expense reports ans reiburstments for executives, ensuring timely and accurate processing