Laura L. Cassady
Des Moines
Summary
Experienced with risk assessment, compliance, and process improvement. Utilizes strategic planning to identify and mitigate operational risks effectively. Retired from Wells Fargo Bank in 2024 after 30+ years of commitment. Looking for a customer service or compliance position to continue fostering team collaboration and achieving consistent results in complex environments.
Overview
14
14
years of professional experience
Work History
Sr. Operational Risk Consultant
Wells Fargo Wholesale Banking
04.2016 - 11.2024
- Responsible for developing, implementing and monitoring risk-based compliance programs to assure compliance with federal, state, agency, legal and regulatory requirements
- Work with complex business units and provide compliance risk expertise and consulting for projects and initiatives
- Consult with business lines to develop corrective action plans and effectively manage change to ensure regulatory compliance is met
- Train new hires in a classroom environment and also as an SME (subject matter expert)
Loan Officer: Customer Experience and Compliance
Wells Fargo Wholesale Banking
04.2013 - 08.2016
- Responsible for a large portfolio of Commercial Credits in various stages of work out, including retail products
- Build relationships with Borrower’s to work toward bringing resolution to past due business debt
- Manage relationships and act as primary liaison with key Commercial partners, i.e.; SRCO and Business Banking Managers
Quality Assurance Task Force
Wells Fargo - Special Project
04.2011 - 04.2013
- Special project team providing Quality Assurance to the Credit Management Group. Compliance with Trouble Debt Restructure monitoring and coding and Risk Management to ensure compliance with RAR and OCC standards
- Responsible for QA for Risk, Privacy, Compliance and Audit procedures.
- Managed internal relationships with Bankers; act as primary liaison and provided management and guidance to all team members affected by this Compliance Action
Education
Bachelor of Arts - Human Services
Grand View University
05.1990
Skills
- Extensive knowledge of KYC, CDD, CIP, BSA/AML and other related risk and regulatory disciplines
- Excellent verbal, written, and interpersonal communication skills
- Strong analytical skills with high attention to detail and accuracy
- Ability to identify risk exposures and propose solutions
- Ability to manage multiple and competing priorities
- Proficient in Microsoft Suite
Timeline
Sr. Operational Risk Consultant
Wells Fargo Wholesale Banking
04.2016 - 11.2024
Loan Officer: Customer Experience and Compliance
Wells Fargo Wholesale Banking
04.2013 - 08.2016
Quality Assurance Task Force
Wells Fargo - Special Project
04.2011 - 04.2013
Bachelor of Arts - Human Services
Grand View University
Similar Profiles
Praveen Kumar BalthaPraveen Kumar Baltha
Team Lead at Wells Fargo (Wholesale Banking & Investment Banking)Team Lead at Wells Fargo (Wholesale Banking & Investment Banking)
Josh KellyJosh Kelly
Commercial Loan Servicing Representative-Insurance Claims Specialist at Wells Fargo Commercial Banking OperationsCommercial Loan Servicing Representative-Insurance Claims Specialist at Wells Fargo Commercial Banking Operations
James HoffmanJames Hoffman
Senior Analytics Consultant at Wells Fargo Commercial BankingSenior Analytics Consultant at Wells Fargo Commercial Banking
Olga TerrazasOlga Terrazas
Sales Associate at Tommy HilfigerSales Associate at Tommy Hilfiger
Allison MullenAllison Mullen
Records Analyst at EquifaxRecords Analyst at Equifax