LAURA LINDSEY
Lockport,IL
Summary
Dedicated and self-directed Administration/Office Manager with experience in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and organized support specialist successful at managing multiple priorities with a positive attitude.
Overview
29
29
years of professional experience
Work History
Administrative Manager
Century 21 Affiliated
01.2018 - 05.2023
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Identified opportunities to streamline processes and improve office operations and efficiency.
Broker Associate
Realtopia, Century 21, BH&G | Self-employed
06.1994 - Current
- Effectively communicate with clients and vendors to develop strong working relationships.
- Ability to prioritize tasks and coordinate several activities simultaneously throughout the sales process.
- Maintain in-depth knowledge of competition through consistent evaluation of market conditions and trends.
- Counsel customers on market current status for residential and land markets.
- Manage client relationships via email, text and telephone to stay in frequent contact and maintain trust throughout sales process.
- Generated lists of properties that were compatible with buyers' needs and financial resources.
- Cold called clients to obtain their exclusives.
Education
Bachelor of Arts - Education
Trinity Christian College
Palos Heights, IL12.2020
High School Diploma - Liberal Arts
Mother McAuley
Chicago, IL1985
Skills
- Client/customer-focused
- Integrity in adhering to rules and regulations
- Results-oriented
- Contract negotiation/review/drafting
- Staff/Office Management
- Process Improvement
- Policy and procedure modification
- Workflow planning
- Performance improvement
- Contract negotiations
Timeline
Administrative Manager
Century 21 Affiliated
01.2018 - 05.2023
Broker Associate
Realtopia, Century 21, BH&G | Self-employed
06.1994 - Current
Bachelor of Arts - Education
Trinity Christian College
High School Diploma - Liberal Arts
Mother McAuley
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